Manager - Warehouse

WESCO; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Wesco in Houston is seeking a hands-on Warehouse Operations Supervisor to lead a team of warehouse associates. You will work closely with sales to forecast demand, ensure exceptional service, and maintain safety and quality standards.

The role emphasizes coaching, cost awareness, and implementing new procedures while managing staffing and labor costs. This position is based on site in Houston, with emphasis on partnership across departments and ongoing process improvements.

Qualifications

• High school diploma or equivalent required.
• 1+ years required, 5 years preferred, of supervision in warehouse environment.
• 1+ years required, 5 years preferred, of supervision with inventory control and cycle counting.
• Extensive experience leading full cycle warehouse activities.
• Experienced engagement with handling materials.
• Ability to interface effectively with warehouse team members, other departments, customers, sales teams and vendors.
• Ability to foster a cooperative work environment, set clear expectations, and hold people accountable.
• Experience identifying development opportunities and leading change initiatives.
• Knowledge of inventory management practices, warehouse and distribution best practices, quality management systems and facility maintenance programs.
• Excellent computer skills and warehouse management system experience required.
• Strong communicator, self-directed, motivated and goal oriented.
• Willingness to operate warehouse equipment, including power equipment.

Responsibilities

• Manage a fast paced, hands-on environment.
• Lead a team of operations associates to ensure best in class customer service is delivered daily.
• Select, coach, counsel, and develop a team of warehouse associates, including a team lead.
• Align with sales to anticipate operational demands, build trust in operational ability, and provide exceptional service to our customers.
• Serve as a liaison and build meaningful relationships with; Leadership peers, sales teams, customer service, transportation, facilities, finance, audit teams, corporate quality and other internal teams.
• Design and implement new procedures, prepares cost projections, lead maintenance activities and analyze site performance.
• Monitors workflow, work completed, error rates and related metrics and adjusts accordingly.
• Direct and oversee programs to ensure safety of all associates, equipment and property. Ensure compliance with all company, customer and government/regulatory requirements.
• Monitor and develop staffing plans to ensure proper staffing levels -- manages labor costs, overtime and retention.

Skills

Leadership

Team management

Communication

Problem solving

Safety compliance

Education

High school diploma or equivalent

Tools

Warehouse Management System (WMS)

Inventory control systems

Power equipment

Job description

Responsibilities:

• Manage a fast paced, hands-on environment.
• Lead a team of operations associates to ensure best in class customer service is delivered daily.
• Select, coach, counsel, and develop a team of warehouse associates, including a team lead.
• Align with sales to anticipate operational demands, build trust in operational ability, and provide exceptional service to our customers.
• Serve as a liaison and build meaningful relationships with; Leadership peers, sales teams, customer service, transportation, facilities, finance, audit teams, corporate quality and other internal teams.
• Design and implement new procedures, prepares cost projections, lead maintenance activities and analyze site performance.
• Monitors workflow, work completed, error rates and related metrics and adjusts accordingly.
• Direct and oversee programs to ensure safety of all associates, equipment and property. Ensure compliance with all company, customer and government/regulatory requirements.
• Monitor and develop staffing plans to ensure proper staffing levels -- manages labor costs, overtime and retention.

Qualifications:

• High school diploma or equivalent required
• 1+ years required, 5 years preferred, of supervision in warehouse environment
• 1+ years required, 5 years preferred, of supervision with inventory control and cycle counting
• Extensive experience leading full cycle warehouse activities
• Experienced engagement with handling materials
• Ability to interface effectively with warehouse team members, other departments, customers, sales teams and vendors
• Ability to foster a cooperative work environment, set clear expectations, and hold people accountable
• Experience identifying development opportunities and leading change initiatives
• Knowledge of inventory management practices, warehouse and distribution best practices, quality management systems and facility maintenance programs
• Excellent computer skills and warehouse management system experience required
• Strong communicator, self-directed, motivated and goal oriented
• Willingness to operate warehouse equipment, including power equipment
• #LI-A1