Manager Volunteer Engagement

Arkansas Children's; Little Rock (AR); On-site; USD 38,000 - 59,000; Full time

Job summary

Arkansas Children's is seeking a dedicated Volunteer Manager to oversee a portfolio of over 150 adult volunteers across hospital departments. You will recruit, interview, onboard, schedule, and ensure compliance with health and safety requirements, while leading engagement programs and supervising program staff.

The role emphasizes annual evaluations, corrective coaching, and collaboration with community-based staff to maintain high-quality volunteer services.

Qualifications

• High school diploma or GED required.
• Bachelor's degree recommended.
• Minimum 5 years of relevant experience with HS/GED; 7 years in lieu.
• Leadership experience preferred.
• Volunteer Manager Certification is required.

Responsibilities

• Manages weekly volunteer schedules including clocking details.
• Interviews, onboards and ensures compliance (TB, CBC, TDAP, Flu, annual safety assessment, etc.) annually for all volunteers.
• Engages volunteers, ensures annual evaluations are completed, and provides correction and coaching.
• Responsible for management of volunteer engagement programming.
• Provides direct supervision of AC program staff and may work in a matrixed supervision role for community-based staff.
• Recruit, interview, and hire qualified staff; manage staff performance with feedback.

Skills

Leadership

Interviewing

Volunteer management

Training & development

Scheduling

Education

High school diploma or GED

Bachelor's degree

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

Time Type

Full time

Department

CC017230 Volunteers

Summary

Manages the recruiting, interviewing, hiring, training and scheduling a portfolio of volunteers greater than 150 adults assigned to various hospital departments. Responsible for management of essential volunteer programs. Ensures timely and accurate records and reports/leads appropriately for each program.

Required Education

High school diploma or GED or equivalent

Recommended Education

Bachelor's Degree

Required Work Experience

5 years of relevant experience with HS/GED; or 7 years of experience in lieu of a HS Diploma/GED. Demonstrated readiness through either prior leadership experience, or, for internal candidates, successful completion of the ASPIRE program.

Recommended Work Experience

Leadership - 4 years of progressively responsible leadership experience preferred.

Required Certifications

Volunteer Manager Certification -

Description

• Manages weekly volunteer schedules including clocking details.
• Interviews, onboards and ensures compliance (TB, CBC, TDAP, Flu, annual safety assessment, etc.) annually for all volunteers.
• Engages volunteers, ensures annual evaluation are completed, provide correction, coaching and sometimes separation.
• Responsible for management of volunteer engagement programming.
• Provides direct supervision of AC program staff and may work in a matrixed supervision role for community-based staff.
• Recruit, interview, and hire qualified staff. Managing staff performance by assessing competency and providing constructive feedback on initial hire, on an on-going basis, and during annual performance appraisal.