Manager Volunteer Engagement

Arkansas Children’s Hospital; Little Rock (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a dedicated Volunteer Manager to oversee recruiting, interviewing, training and scheduling a large volunteer portfolio across hospital departments. The role ensures program compliance and maintains accurate records to support essential volunteer services.

The position emphasizes leadership, onboarding, and continuous staff development, with opportunities to oversee multiple programs and collaborate with hospital departments.

Qualifications

• High school diploma or GED or equivalent.
• 5 years of relevant experience with HS/GED; or 7 years of experience in lieu of a HS Diploma/GED.
• Demonstrated readiness through either prior leadership experience, or, for internal candidates, successful completion of the ASPIRE program.

Responsibilities

• Manages weekly volunteer schedules including clocking details.
• Interviews, onboards and ensures compliance (TB, CBC, TDAP, Flu, annual safety assessment, etc.) annually for all volunteers.
• Engages volunteers, ensures annual evaluation are completed, provide correction, coaching and sometimes separation.
• Responsible for management of volunteer engagement programming.
• Provides direct supervision of AC program staff and may work in a matrixed supervision role for community-based staff.
• Recruit, interview, and hire qualified staff. Managing staff performance by assessing competency and providing constructive feedback on initial hire, on an on-going basis, and during annual performance appraisal.

Skills

Volunteer management

Recruiting

Onboarding

Staff supervision

Education

High school diploma or GED

Bachelor's Degree

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report. Work Shift: Please see job description for details. Time Type: Full time Department: CC017230 Volunteers Summary: Manages the recruiting, interviewing, hiring, training and scheduling a portfolio of volunteers greater than 150 adults assigned to various hospital departments. Responsible for management of essential volunteer programs. Ensures timely and accurate records and reports/leads appropriately for each program.

Additional Information: Manages the recruiting, interviewing, hiring, training and scheduling a portfolio of volunteers greater than 150 adults assigned to various hospital departments. Responsible for management of essential volunteer programs. Ensures timely and accurate records and reports/leads appropriately for each program.

Required Education

High school diploma or GED or equivalent

Recommended Education

Bachelor's Degree

Required Work Experience

5 years of relevant experience with HS/GED; or 7 years of experience in lieu of a HS Diploma/GED. Demonstrated readiness through either prior leadership experience, or, for internal candidates, successful completion of the ASPIRE program.

Recommended Work Experience

Leadership - 4 years of progressively responsible leadership experience preferred.

Required Certifications

Volunteer Manager Certification - Recommended Certifications:

Description 1

• 1. Manages weekly volunteer schedules including clocking details.
• 2. Interviews, onboards and ensures compliance (TB, CBC, TDAP, Flu, annual safety assessment, etc.) annually for all volunteers.
• 3. Engages volunteers, ensures annual evaluation are completed, provide correction, coaching and sometimes separation.
• 4. Responsible for management of volunteer engagement programming.
• 5. Provides direct supervision of AC program staff and may work in a matrixed supervision role for community-based staff.
• 6. Recruit, interview, and hire qualified staff. Managing staff performance by assessing competency and providing constructive feedback on initial hire, on an on-going basis, and during annual performance appraisal.

Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. “Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager “Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst “We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator “Care, love, and hope for children!” Kathy – Administrative Assistant “When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant