Manager, Visual Operations & Strategy

The Home Depot; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Home Depot in the United States is seeking a Visual Merchandising Manager, Operations & Strategic Initiatives to lead cross-functional visual initiatives that inform and enhance the in-store customer experience. This role builds strong internal and external partnerships to deliver an integrated store experience for the brand, customer, and business.

Responsibilities include driving visual strategy, managing projects end-to-end with audits, partnering with the Sr.

Qualifications

• Bachelor's degree or equivalent in a field related to the job.
• 4+ years of work experience in visual merchandising or related field.
• Strong cross-functional collaboration and communication skills.

Responsibilities

• Develop visual strategy and project plans with cross-functional partners.
• End-to-end project management with site visits and audits.
• Identify opportunities to enhance the customer experience with the Sr. Visual Merchandiser.
• Collaborate with agency/vendor/client teams to ensure speed to market.
• Leverage customer insights and trends to improve the in-store experience.
• Attend client support and kick-off meetings to align with business objectives.

Skills

Visual merchandising

Project management

Store operations

Communication skills

Education

Bachelor's degree or equivalent

Tools

PowerPoint

MS Project

Excel

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Visual Merchandising Manager, Operations & Strategic Initiatives will be responsible for supporting area specific strategic visual initiatives that inform, promote, and enhance the customer experience throughout the store. This role requires development and maintenance of strong cross functional, internal and external partnerships to drive an integrated in-store experience on behalf of the brand, the customer and the business.

Key Responsibilities:

• 25% Act as a subject matter expert to drive all components of a visual strategy including development of project plans in partnership with a variety of cross functional partners at the SSC, field, and agency/vendors
• 20% End to end project management, tracking, and report outs including site visits and audits
• 15% Partner with Sr. Visual Merchandiser to identify opportunities that enhance the customer experience and review client strategy
• 15% Drives / influences cross-functional partners (eg. agency support, vendors and clients) to ensure accuracy and speed to market
• 15% Leverage customer insights, industry trends and best practices to drive creative and innovative solutions to improve the customer shopping experience
• 10% Attend client support and kick-off meetings to understand the strategic objectives and specific needs of the business

Direct Manager/Direct Reports:

• Reports to the Sr. Visual Merchandiser, Operations & Strategic Initiatives.
• This role has no direct reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Strong attention to detail and demonstrated ability to create and execute project plans
• Demonstrated knowledge of visual merchandising and store operations
• Strong computer skills, particularly in PowerPoint, MS Project and Excel
• Excellent interpersonal, written and verbal communication skills
• Ability to identify potential Visual Merchandising opportunities in partnership with Sr. Visual Merchandiser and provide creative solutions

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 4

Competencies:

• Knowledge or experience in visual merchandising, project management, communications, marketing and store operations.
• Cross-functional multi-project management