Manager, Transitions of Care

Overlake Medical Center & Clinics; Bellevue (WA); On-site; USD 111,000 - 178,000; Full time

Benefits offered by this job

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000/yr

Generous retirement plan matching 5%–7

Pre-tax and Roth retirement savings

Free parking and Orca transit passes

Job summary

Overlake Medical Center & Clinics in Bellevue, WA is seeking a Manager of Transitions of Care to lead the Utilization Review and Care Management teams, ensuring high-quality, patient-centered care across the continuum. You will direct daily operations, drive process improvements, and collaborate with physicians and leaders to optimize care coordination, throughput, and safe discharge planning.

The role emphasizes reducing barriers to care and timely transitions before admission, during

Qualifications

• Bachelor’s degree in Nursing or Master’s Degree in Social Work required.
• Current Washington RN or Social Work independent license required.
• CCM or ACM certification desired.
• Minimum of five years experience in Care Management/Utilization Management services required.
• Two years managerial experience is also required.

Responsibilities

• Lead Utilization Review and Care Management teams to ensure high-quality, patient-centered care across the continuum.
• Direct daily departmental operations and drive process improvement initiatives.
• Collaborate with interdisciplinary teams, physicians, and organizational leaders to align strategies with goals.
• Promote effective care transitions and timely discharge planning across admission, hospitalization, and post-discharge stages.

Education

Bachelor’s degree in Nursing or Master’s Degree in Social Work

Current Washington RN or Social Work independent license

Master’s degree preferred

Minimum of five years experience in Care Management/Utilization Management

Two years managerial experience

Job description

Welcome to a medical center where you’re the center of attention.

Pay range:

Salary

$111,155.00 - $177,840.00

The Manager of Transitions of Care (ToC) is responsible for the leadership, management, and operational oversight of the Utilization Review and Care Management teams, ensuring the delivery of high-quality, patient-centered care across the continuum.

This role directs daily departmental operations, drives process improvement initiatives, and implements industry best practices to optimize care coordination, resource utilization, regulatory compliance, and patient throughput. The Manager collaborates with interdisciplinary teams, physicians, and organizational leaders to ensure departmental strategies and performance align with organizational goals, quality outcomes, and financial objectives.

The role is accountable for promoting effective care transitions, reducing barriers to care, and supporting efficient patient progression throughout the healthcare journey. The Manager ensures continuity, coordination, and appropriate utilization of services before admission, throughout hospitalization, and during discharge planning, facilitating safe and timely transitions to the next level of care.

Minimum Qualifications:

• Bachelor’s degree in Nursing or Master’s Degree in Social Work required. Master’s degree preferred.

• Current Washington RN or Social Work independent license required. Certified Case Manager (CCM), or Accredited Case Manager (ACM) certification desired.

• Minimum of five years experience in Care Management/Utilization Management services required.

• Two years managerial experience is also required.

Why join Overlake?

We’re proud to offer benefits that support you in every stage of your career and life. But it’s our inspirational culture that has made us one of America’s Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you’ll thrive, we’d love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate’s years of relevant experience and internal equity. If you have questions about Overlake’s pay practices, employee benefits or the pay for a specific position, please contact [e-mail]