Manager Trainee

DH Pace Company, Inc.; Denver (CO); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Service Manager to lead operations in a thriving commercial door service department. This role is pivotal in ensuring customer satisfaction and efficient project management. You will oversee daily operations, manage schedules, and work closely with the field team to enhance performance. With a commitment to values such as respect and integrity, this company offers a supportive environment where your leadership can shine. If you have a passion for service excellence and a knack for managing teams, this opportunity could be the perfect fit for you.

Benefits

Medical, dental, and vision options

Paid time off plan

Paid Holidays

Floating Holidays

401k retirement plan

Company paid life insurance

Short-term disability

Long-term disability

Qualifications

• Bachelor's degree preferred with 2+ years managing personnel.
• Strong communication skills to ensure customer satisfaction.

Responsibilities

• Manage day-to-day operations of the commercial door service department.
• Plan and implement schedules to meet customer commitments.
• Assist with hiring, training, and developing new employees.

Skills

Managerial Skills

Leadership Skills

Project Management

Customer Communication

Technical Applications

Education

Bachelor's Degree

Tools

Performance Evaluation Tools

Job description

3 days ago Be among the first 25 applicants

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

DH Pace Company, Inc. aspires to hire a Service Manager in our Tempe, AZ office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have strong managerial and leadership skills, please apply!

Job Responsibilities

• Manage day-to-day operations of the commercial door service department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by Manager

Requirements

• Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Review customer survey data, respond to customer concerns
• Possess an ability for technical applications and mechanical systems
• Must possess a Valid Driver’s License and good driving record

Our Benefit Offerings Include

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Seniority level

• Internship

Employment type

• Full-time

Job function

• Other

Industries

• Wholesale Building Materials