Manager Trainee - Premium Customers

Avis Budget Group; Denver (CO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Manager Trainee to lead customer experiences for premium clients. This dynamic role offers a structured training program that enhances operational efficiency and customer satisfaction. As you transition into a supervisory position, you'll be at the forefront of ensuring our VIP customers receive unparalleled service. With a commitment to employee growth and a supportive work culture, this opportunity is perfect for recent graduates eager to make an impact in a fast-paced environment. Join a team dedicated to innovation and excellence in customer service.

Benefits

Competitive compensation plus annual bonus eligibility

Company vehicle provided

Paid time off

401K retirement plan

Medical, Dental, Vision, Life and Disability insurance

Employee discounts

Access to Employee Assistance Program

Qualifications

• Recent graduate with a bachelor's or associate degree; supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills required.

Responsibilities

• Manage customer experience for VIP customers, ensuring satisfaction and efficiency.
• Transition into a supervisory role after completing the training program.

Skills

Leadership

Customer Service

Communication

Problem Solving

Teamwork

Education

Bachelor's Degree

Associate Degree

Job description

Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.

What You’ll Do:

After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers. You’ll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability.

Perks You’ll Get:

• Competitive compensation plus annual bonus eligibility
• Company vehicle provided with gas, insurance, and maintenance
• Paid time off
• 401K retirement plan with company-matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

What we’re looking for:

• Recent graduate with bachelor’s or associate degree; two years’ supervisory experience preferred.
• Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions
• Strong written and oral communication skills (bilingual a plus)
• Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail
• Valid driver’s license and legally authorized to work in the United States
• Flexibility to work days, evening, weekends and holidays
• Willingness to work outdoors in weather conditions with moderate noise level
• This position requires regular, on-site presence and cannot be performed remotely

Extra Points For This:

• One year experience providing high quality customer service in rental car or hospitality!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

The Fine Print:

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*

Denver Colorado United States of America