Manager Technical Services (Dairy)

CPS, Inc.; Minneapolis (MN); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-Term Disability

Job summary

A leading agricultural services company in Minneapolis is seeking a Technical Support Manager to provide critical support for the regional sales team and manage customer relationships. The role involves interfacing with multiple departments, delivering product training, and solving technical problems. The ideal candidate should be able to travel up to 60%. This position offers a competitive salary range of $135,000 to $150,000 along with comprehensive benefits including medical and dental coverage.

Qualifications

• Experience in providing technical support in a related field.
• Ability to interface with various functional groups.
• Strong problem-solving skills.

Responsibilities

• Deliver support to achieve sales targets.
• Provide on-farm customer support.
• Conduct technical training for customers.
• Log and respond to technical inquiries.

Job description

Overview

Provide technical support as needed to regional sales personnel, key influencers, and distributors. Serve as company commercial and technical representative to manage the relationships with dairy and their network of influencers.

Responsibilities

• Deliver support aligned to defined sales targets for accelerated growth in the region.
• Interface with Marketing, Sales, Product Management and R&D functions to ensure support activities align with respective Functional Group Initiatives.
• Provide on farm customer support as coordinated by the sales organization.
• Field, log and respond appropriately to technical customer inquiries.
• Provide technical troubleshooting and customer problem solving.
• Develop and conduct internal & external customer technical training.
• Develop and conduct product / offering on farm demonstration trials.
• Interface with other Technical Services Managers to facilitate collaborative idea exchange.
• Must be able to travel up to about 60%.
• For more information about this opportunity, please contact Sam Kovacevic at [e-mail].

JO: 20B.25KK

Compensation

Salary: $135,000 - $150,000

Benefits

Medical, Dental, Vision and Long-Term Disability.