Manager Technical Services (Dairy)

CPS, Inc.; Fargo (ND); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-Term Disability

Job summary

A leading agricultural solutions provider in Fargo, ND, is seeking a Technical Support Specialist to ensure alignment with sales targets and provide on-farm support. This role involves interfacing with various departments, troubleshooting customer inquiries, and conducting technical training. The ideal candidate should be prepared for travel up to 60%. Compensation ranges from $135,000 to $150,000, along with benefits like medical, dental, and vision coverage.

Responsibilities

• Deliver support aligned to defined sales targets for accelerated growth.
• Interface with Marketing, Sales, Product Management, and R&D functions.
• Provide on-farm customer support as coordinated by the sales organization.
• Field, log and respond to technical customer inquiries appropriately.
• Provide technical troubleshooting and customer problem solving.
• Develop and conduct internal & external customer technical training.
• Conduct product offering on-farm demonstration trials.
• Interface with other Technical Services Managers for collaborative exchange.
• Must be able to travel up to about 60%.

Job description

Responsibilities

• Deliver support aligned to defined sales targets for accelerated growth in the region.
• Interface with Marketing, Sales, Product Management and R&D functions to ensure support activities align with respective Functional Group Initiatives.
• Provide on farm customer support as coordinated by the sales organization.
• Field, log and respond appropriately to technical customer inquiries.
• Provide technical troubleshooting and customer problem solving.
• Develop and conduct internal & external customer technical training.
• Develop and conduct product / offering on farm demonstration trials.
• Interface with other Technical Services Managers to facilitate collaborative idea exchange.
• Must be able to travel up to about 60%.
• Contact for more information: Sam Kovacevic at [e-mail].

JO: 20C.25KK

Salary

$135,000 - $150,000

Benefits

Medical, Dental, Vision and Long-Term Disability.