Manager / Technical Lead Manager

trimedx; United States; On-site; USD 140,000 - 200,000; Full time

Job summary

Trimedx is seeking a Technical Lead Manager, Software Engineering to guide two engineering teams building the CMMS platform. You will coach, raise team output, and own the technical direction while hands-on contributions help shape solutions.

The role emphasizes building clinical engineering software with ServiceNow at core, plus React, Snowflake, and Azure. AI capabilities in production are expanding under your leadership.

Qualifications

• Hands-on ServiceNow development experience with scoped applications preferred.
• Experience with a JavaScript framework and scale of enterprise solutions.
• Has used or implemented AI solutions in production systems and understands AI-assisted development.

Responsibilities

• Leads and supervises the application development process and underlying frameworks.
• Oversees and reviews application design for architectural alignment.
• Coordinates and prioritizes development efforts across platforms and teams.
• Partners with QA leadership to ensure testing quality and coverage.
• Establishes and enforces coding standards; drives continuous improvement.

Skills

ServiceNow

JavaScript

AI in production

AI-assisted development

React

Snowflake

Azure

Tools

ServiceNow

React

Snowflake

Azure

Job description

If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

Everyone is focused on serving the customer and we do that by collaborating and supporting each other

Associates look forward to coming to work each day

Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here .

The Technical Lead Manager, Software Engineering oversees and guides the development of functionality within assigned domains, products, or services in application development that impact future business capabilities. Leads teams in designing, developing, and maintaining complex, integrated systems and architectures. Demonstrates strong technical leadership, cross-domain expertise, and the ability to align technical direction with business strategy. Responsible for supervising engineers in creating, testing, and implementing software that provides robust infrastructure and applications used across business units.

The role in short

• We are hiring a people leader for two engineering teams building the Trimedx CMMS platform. This person leads from inside the work: they can build alongside the team, but their value is coaching, raising the team's output, and owning the technical direction of what we build.
• We build clinical engineering software that does not exist anywhere else in the industry. Core development happens in ServiceNow, and we have moved into traditional engineering practices alongside it: React, Snowflake, Azure. We run agentic AI in production today and we are expanding it.

Skills & Experience

Hands-on ServiceNow development experience, including scoped applications (preferred but not a requirement). Familiar with a JavaScript framework and scaling enterprise solutions and applications. Has used or implemented AI solutions in a production system. Familiar with AI-assisted development and the best practices around it.

Responsibilities

• Leads and supervises the application development process and underlying frameworks.
• Oversees and reviews application design to ensure technical and architectural alignment.
• Coordinates and prioritizes development efforts across multiple platforms and teams.
• Partners with QA leadership to ensure testing quality, coverage, and efficiency.
• Establishes and enforces framework and software standards; drives continuous improvement initiatives.
• Evaluates development processes and implements strategies to enhance team performance and delivery.
• Plans and directs upgrades, migrations, optimizations, and new implementations, resolving performance or efficiency issues.
• Oversees the creation and review of scripts, templates, interfaces, and utility applications to optimize functionality.
• Ensures development, testing, troubleshooting, and documentation of new and enhanced systems meet organizational standards.
• Reviews and approves test plans for existing and new operating environments.
• Provides escalation-level (level 3) support for complex technical issues within area of responsibility.
• Leads root-cause analysis and resolution of high-impact systems problems.
• Defines and promotes coding standards, capacity planning, recovery strategies, and security practices.
• Monitors and evaluates team code quality; coaches developers toward technical excellence.
• Provides input on architectural direction and recommends solutions aligned with organizational goals.
• Identifies patterns and promotes conceptual thinking in solving systemic problems.
• Makes proactive leadership decisions to translate business direction into technical execution.
• Escalates issues appropriately to Technology Management while ensuring team accountability and ownership.
• Communicates effectively with Management and Technology Leadership to provide status, influence outcomes, and align priorities.
• Leads cross-functional meetings to build understanding and alignment between stakeholders.
• Provides mentorship, coaching, and performance feedback to engineering team members.
• Prepares and delivers presentations and communications to peers, management, and stakeholders.

Problem Solving & Analysis

• Applies conceptual thinking to identify patterns, root causes, and strategic solutions across teams.
• Uses data-driven approaches to evaluate trade-offs, risks, and impacts of technical decisions.
• Encourages systematic problem-solving within the team and fosters a culture of continuous improvement.

Decision Making / Autonomy

• Makes proactive, informed decisions that translate organizational direction into specific technical actions.
• Exercises independent judgment to prioritize initiatives and allocate team resources effectively.
• Escalates issues strategically to Technology Management while maintaining team autonomy in execution.