Manager Tech Workforce Management

ViziRecruiter,LLC.; Salisbury (NC); Hybrid; USD 120,960 - 181,440; Full time

Benefits offered by this job

Hybrid work schedule

Salisbury, NC location

Job summary

Ahold Delhaize USA is seeking a seasoned Manager III, Workforce Management to lead third-party resource planning and enterprise-wide optimization within Technology. You will partner with Finance, HR, and Tech leaders to align talent with strategic priorities and budgets.

Based in Salisbury, NC with a hybrid schedule of 3 in-person days and 2 remote days, the role requires 10+ years in workforce planning and strong data-driven decision abilities in a large tech organization.

Qualifications

• Bachelor's degree in a related field.
• 10+ years in workforce planning, resource management, vendor/third party management, or technology operations.
• Experience leading workforce planning in a large technology organization.
• Understanding of Agile, DevOps, product-centric delivery and their workforce implications.
• Ability to interpret workforce and financial data to inform strategic decisions.
• Strong communication, executive presentation, and stakeholder management skills.
• Proven ability to influence senior leadership and build cross functional alignment.

Responsibilities

• Ensure appropriate sourcing mix between full-time staff, contractors, and consulting services.
• Partner with Procurement and Vendor Management to optimize cost and contract compliance.
• Lead multi-year technology workforce planning in partnership with Technology, Finance, and HR.
• Forecast workforce demand and supply across skills, teams, and platforms.
• Identify talent gaps and resourcing risks; provide data driven recommendations to senior leadership.
• Support organizational design changes through workforce modeling and analytics.
• Oversee resource allocation to maximize utilization of internal and external talent.
• Lead workforce optimization initiatives to improve productivity and cost efficiency.
• Establish capacity planning models, reporting, and tools for decision making.
• Monitor utilization trends and skills inventories to influence staffing strategies.
• Align workforce plans with enterprise strategy and portfolio priorities.

Skills

Workforce planning

Resource management

Vendor management

Technology operations

Agile

DevOps

Product-centric delivery

Data interpretation

Executive communication

Stakeholder management

Leadership influence

Education

Bachelor's degree (Business/HR/Tech/Finance/Operations or related)

Master's degree preferred

Tools

Workforce modeling tools

Resource management platforms

BI systems

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

The Manager III, Workforce Management, provides senior-level leadership and oversight for third-party resource management, technology workforce planning, and enterprise-wide resource optimization within the Technology organization. This role ensures the organization has the right talent, capacity, and sourcing mix to support strategic priorities and deliver efficiently. The manager partners closely with Technology leaders, Group Technology, Finance, Strategic Planning, and Vendor Management to create an integrated workforce strategy and maintain strong financial and operational governance over labor resources.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location is Salisbury, NC. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Ensure appropriate sourcing mix between full-time staff, contractors, and consulting services aligned to enterprise strategy and budget.
• Partner with Procurement and Vendor Management to optimize cost, delivery quality, and contract compliance.
• Lead multi-year technology workforce planning in partnership with Technology, Finance, and HR.
• Forecast workforce demand and supply across skills, teams, and platforms to ensure capability alignment with strategic plans.
• Identify talent gaps, future skill needs, and resourcing risks; provide data driven recommendations to senior leadership.
• Support organizational design changes and transformation efforts through workforce modeling and analytics.
• Oversee resource allocation processes to ensure optimal utilization of both internal and external talent.
• Lead workforce optimization initiatives that enhance productivity, reduce gaps, and improve cost efficiency.
• Establish capacity planning models, reporting, and tools to support operational decision making.
• Monitor utilization trends, skills inventories, and project demand to influence staffing strategies.
• Ensure alignment of workforce plans with enterprise strategy, financial constraints, and portfolio priorities.

Requirements

• Bachelor's degree in Business, Human Resources, Technology Management, Finance, Operations, or related field.
• 10+ years of experience in workforce planning, resource management, vendor/third party management, or technology operations.
• Experience leading workforce planning or resource management in a large technology organization.
• Strong understanding of technology delivery models (Agile, DevOps, product centric) and their workforce implications.
• Demonstrated ability to interpret workforce and financial data to inform strategic decisions.
• Strong communication, executive presentation, and stakeholder management skills.
• Proven ability to influence senior leadership and build cross functional alignment.

Preferred Qualifications

• Master's degree in Business Administration, Technology Management, HR Management, or related discipline.
• Certifications in workforce planning, resource management, project/portfolio management (e.g., PMP, PfMP, SAFe).
• Experience with workforce modeling tools, resource management platforms, or BI systems.
• Background in vendor management, contracting, or large-scale technology transformation.
• Strong analytical and financial acumen, including understanding of labor cost structures and sourcing economics.

Salary Range: $120,960-181,440

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.