Manager Systems Management

Gulfstream Aerospace; Savannah (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Gulfstream Aerospace in Savannah, GA seeks a Manager of Systems Management to lead the team responsible for monitoring and supporting enterprise SCCM, AirWatch, Sophos and Casper deployments.

You will drive process improvements, coordinate cross-functional projects, and ensure secure, compliant endpoint management. A Bachelor's degree and 6 years experience with enterprise device management and team leadership are required.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• Degree in Computer Science, MIS, or technology-related field preferred.
• 6 years of experience with SCCM, Software Distribution and Enterprise Device Management, including leadership of teams or cross-functional projects.

Responsibilities

• Oversee support team responsible for monitoring, managing, and supporting enterprise SCCM, Airwatch, Sophos and Casper deployments.
• Lead and participate in initiatives focused on business and technology improvements.
• Manage incident resolution and collaborate with other teams to ensure stability.
• Define service definitions and establish metrics for team performance.
• Ensure root cause analysis and remediation according to Gulfstream standards.
• Collaborate with enterprise architecture to evaluate tools and processes for stability and compatibility.

Skills

SCCM

Software Distribution

Device Management

Team Leadership

Education

Bachelor's degree

Tools

Airwatch

Sophos

Casper

SCCM

Job description

Manager Systems Management in GAC Savannah

Unique Skills:

Modernize Endpoint management initiatives focusing on more automation / engineering leveraging current technologies and strategies. Ability to lead and manage IT support teams. Drive continuous improvements in vulnerability management processes, technologies, and governance. Facilitate remediation planning and accountability across various technology platforms.

Education and Experience Requirements

Bachelor's Degree required or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science, Management Information Systems, or technology related field preferred. 6 years of experience with SCCM, Software Distribution and Enterprise Device Management, support to include two (2) years of managing professional level employees or medium to large, cross-functional teams or projects.

Position Purpose

The Manager of Systems Management will oversee support team responsible for monitoring, managing, and supporting enterprise SCCM, Airwatch, Sophos and Casper deployments.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Ensure operational processes are followed within the Systems Management space (SCCM, Capser, Airwatch, Sophos) .
2. Ensure the environment is maintained in accordance with company standards and leading practices.
3. Track support team performance, metrics, and prioritize support efforts across the organization.
4. Lead and participate in engagements that have a strong business & technology focus .
5. Manage incident resolution within the environment, facilitating collaboration among other infrastructure and business service support teams as required.
6. Serve as an escalation point support teams for major incidents, and elevate to the appropriate Gulfstream stakeholders as required.
7. Ensure root cause analysis is performed in accordance with Gulfstream policies and standards.
8. Collaborate with enterprise architecture to evaluate and recommend tools and processes that enhance the stability and functionality of the server environment, ensuring that any new technologies are compatible with existing Gulfstream architecture and standards.
9. Define and establish service definitions.
10. Constantly drive for process improvement.

Perform other duties as assigned.

Other Requirements

1. Ability to lead and manage third party IT support teams, understanding and enforcing contractual obligations, and managing both operational and financial aspects of a third party agreement.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 235950

Category: Information Systems

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/16/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.