Aircraft Diagnostics & Health System Specialist

Gulfstream; Savannah (GA); On-site; USD 95,000 - 150,000; Full time

Job summary

Gulfstream Diagnostics Direct seeks an Aircraft Diagnostics & Health System Specialist in GAC Savannah to serve as a technical and operational expert for aircraft health systems. You will support deployments, monitor usage, and drive improvements across programs.

Under minimal direction, provide user assistance, identify opportunities for enhancements, and train Gulfstream and customers on system operation and benefits. Valid aviation maintenance knowledge a plus.

Qualifications

• Bachelor's degree in aviation maintenance, engineering tech or related field.
• 10 years of aircraft maintenance and/or IT experience supporting aircraft maintenance systems.

Responsibilities

• Provide general technical support for deployments of Aircraft Diagnostics & Health systems.
• Monitor and report system usage data to management.
• Analyze program metrics to identify improvements and cross-program integration.
• Act as a technical liaison for internal and external users.
• Develop and manage detailed issue tracking and resolutions.
• Create strategies for sustainment and growth of programs.

Skills

Verbal and written communication

People skills

Stakeholder collaboration

Project management

Aviation maintenance knowledge

Aircraft troubleshooting

Jira

Power BI

Microsoft 365

Siemens Teamcenter

Cloud-based applications

Databases and system integrations

Education

Bachelor's Degree in Aviation maintenance, Engineering technology, or related curriculum

Tools

Jira

Power BI

Microsoft 365

Siemens Teamcenter

Job description

Aircraft Diagnostics & Health System Specialist in GAC Savannah

Unique Skills

Gulfstream Diagnostics Direct is formerly known as MyCMP Diagnostics.

The ideal candidate possesses excellent verbal and written communication skills, including strong people skills with the ability to gain the cooperation of business stakeholders, software development teams, service providers, and support organizations to ensure the Diagnostics Direct application delivers measurable business value.

This role requires a strong blend of project management capability, aviation maintenance knowledge, and aircraft troubleshooting or fault isolation experience. Experience with Atlassian Jira, Microsoft Power BI, and Microsoft 365 is strongly preferred. General knowledge of Siemens Teamcenter is a plus.

The candidate must be willing and able to quickly learn new software applications and specialized technical requirements supporting cloud-based applications, databases, and system integrations.

Education and Experience Requirements

Bachelor's Degree in Aviation maintenance, Engineering technology, or related curriculum required, or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 10 years of related aircraft maintenance and/or IT experience in support of aircraft maintenance systems.

Position Purpose: Under minimal direction, serve as a technical and operational expert for various aircraft diagnostic and health-related systems (ex: AHTMS, AHTMS Data Trending, FORMS, CMP Diagnostics). Provide assistance to users both internal and external to Gulfstream. Monitor system usage and provide input on how to improve program(s) benefits. Assist management in identifying system development opportunities that improve capabilities and/or user experience.

Job Description

Principal Duties and Responsibilities

Essential Functions:

• Provide general technical support for initial and subsequent deployments of Aircraft Diagnostics & Health related systems or capabilities.
• Monitor and report systems usage data to management.
• Perform detailed analyses of program(s) metrics to identify opportunities for improvements and/or cross-program integration.
• Act as a functional expert and technical liaison for all internal and external users.
• Develop and manage detailed and effective issues tracking for assigned programs and participate in developing and implementing resolutions.
• Create technical strategies for the sustainment and growth of assigned programs.
• Track program schedules and performance targets.
• Facilitate technical training to Gulfstream departments, FlightSafety, and customers on system(s) operation.
• Promote the technical and business value of assigned programs to internal and external users.

Additional Functions

• Serve as technical and operational expert at Program Management Reviews and similar meetings for assigned programs.

Perform other duties as assigned.

Other Requirements

• Airframe and Powerplant license desired.
• Must be able to read and interpret engineering drawings.
• A good understanding of PC and web-based computer applications including the use of standard computer word processing programs (i.e., Microsoft Word). Must have experience in learning new software applications and specialized computer requirements necessary to support Product Support activities.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 236178

Category: Program Office

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/16/2026