Manager Systems Excellence & Operations Controls Europe

Alloy Enterprises; Arkansas; On-site; USD 120,000 - 190,000; Full time

Job summary

Alloy Enterprises seeks a seasoned Operations leader to own and drive Operational Excellence for the EMEA Systems (Controls) business. You will define standards, deploy capabilities, and promote best practices to support growth and market needs.

You will partner with regional leaders to optimize end-to-end operations, improving revenue, margin, cash, and risk management while guiding change across a matrix organization with diverse stakeholders.

Qualifications

• Engineering degree required; Lean Six Sigma certification preferred.
• 10+ years of leadership experience in Operations/Ex or engineering environment.
• Strong project management and change management capabilities; matrix leadership experience.

Responsibilities

• Own and drive Operational Excellence for the EMEA Systems (Controls) business.
• Partner with Regional and Country Systems Leaders to enhance end-to-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence.
• Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business.
• Lead Operational Excellence initiatives that improve productivity, customer experience, and satisfaction through standardization of processes, tools, and reporting.
• Drive continuous improvement across Systems delivery operations focusing on efficiency, quality, safety, cost, and delivery performance.
• Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness.
• Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented.
• Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies.
• Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance.
• Collaborate closely with Service, Finance, Commercial, Procurement, Legal, L&D, and other teams to deliver strategic initiatives.
• Drive adoption of self-service analytics, process automation, and AI-enabled operational insights to improve decision-making and operational performance.
• Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region.

Skills

Leadership

Ops management

Project management

Change management

Strategic thinking

Stakeholder management

Communication

Data-driven decisions

Process improvement

Cross-functional teamwork

Education

Engineering degree

Lean Six Sigma (cert)

Job description

What You Will Do

• Own and drive Operational Excellence for the EMEA Systems (Controls) business, defining and deploying standards, capabilities, and best practices that support business growth and market needs.
• Partner with Regional and Country Systems Leaders to enhance end-to-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence.
• Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business.

How You Will Do It

• Lead Operational Excellence initiatives that improve business productivity, customer experience, and customer satisfaction through process, tool, and reporting standardization.
• Drive continuous improvement across Systems delivery operations, focusing on efficiency, quality, safety, cost, and delivery performance.
• Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness.
• Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented.
• Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies.
• Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance.
• Collaborate closely with Service, Finance, Commercial, Procurement, Legal, L&D, and other functional teams to deliver strategic initiatives.
• Drive adoption of self-service analytics, process automation, and AI-enabled operational insights to improve decision-making and operational performance.
• Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region.

What We Look For

• 10+ years of leadership experience in Operations, Operational Excellence, Project Management, or a related engineering environment.
• Engineering degree required; Lean Six Sigma certification preferred.
• Strong project management and change management capabilities.
• Proven ability to lead in a matrix organization and influence diverse stakeholders.
• Excellent communication, stakeholder management, and customer-focused mindset.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Ability to manage multiple priorities and drive continuous improvement in a fast-paced environment.
• Experience with process automation, digital transformation, and AI-enabled operational insights.