Manager Systems Excellence & Operations Controls Europe

Alloy Enterprises; Midland (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Alloy Enterprises seeks a seasoned Operations leader to own and drive systemic excellence for its Systems business in the EMEA domain. The role emphasizes standardizing tools, processes and reports, while partnering with regional leaders to deliver revenue growth, margins expansion and risk mitigation.

You will manage end-to-end improvement initiatives, track KPIs, and push a data-driven culture across multiple countries, ensuring safe and cost-effective delivery of projects.

Qualifications

• Minimum 10 years in leadership and operations management.
• Certified Six Sigma / Lean practitioner preferred.
• Engineering degree required.
• Proven project management skills and change management experience.
• Ability to influence across a matrix organization and with diverse stakeholders.
• Strong communication and interpersonal skills for internal and external stakeholders.
• Performance-driven with focus on continuous improvement and problem solving.
• Ability to manage multiple initiatives and prioritize effectively.
• Experience with data analytics to identify trends and improvements.
• AI-enabled operational insight is a plus.

Responsibilities

• Own and drive operational excellence for the Systems business across the region.
• Define, deploy and standardize tools, processes, and reports to improve revenue growth and margins.
• Lead improvement programs, risk management, and backlog/installation excellence initiatives.
• Track KPIs, identify trends and drive action plans across multiple countries/ops leaders.
• Collaborate with service, finance, procurement and other departments to execute strategic initiatives.
• Ensure compliance with governance and standard work rigour across Projects and Backlog.
• Foster a continuous improvement culture focused on safety, quality, cost and delivery.
• Lead lessons learned and disseminate best practices across the region.
• Drive data analytics self-service and process automation for faster decisions.

Skills

Leadership

Operations management

Six Sigma/Lean

Engineering degree

Project management

Change management

Stakeholder management

Communication skills

Data-driven problem solving

Matrix organization

Education

Engineering degree

Job description

What you will do

• 1. This role is to own & drive the operational excellence for EMEA Systems business (Controls Domain)
• to define, develop & deploy the standards and capabilities to support and enable business vision,
• growth strategy, and market needs
• 2. Work and partner with the Sub Region/Country Systems Leaders to drive operational excellence across
• end-to-end operations in Systems business by developing roadmap, providing support and managing
• process improvement & enhancement through strategic initiatives to deliver Revenue Growth, Margins
• Expansion, Cash Improvement, Service Linkage, risk management and project management capability.
• 3. Act as business champion, subject matter expert, and escalation point to provide support to Systems
• operations team to drive and maximize the adoption and effectiveness of standard processes and tools
• with change management

How you will do it

• 1. Lead Systems Operations Excellence for the region to achieve operational and functional excellence
• with enhanced Business Productivity and Customer Experience & Satisfaction through
• standardization/simplification of tools, reports, processes, and operating procedures
• 2. Drive enhancement & continuous improvement of end-to-end process in Systems delivery operations
• in short, mid and long terms.
• 3. Develop, manage coordination and implementation of designated performance improvement
• initiatives and process standardization programs, to drive profitability and operational excellence
• within the System (Installation) function.
• 4. Track and drive key metrics and KPIs, identifying trends, risks, and improvement opportunities across
• the region and ensure appropriate improvement actions are in place.
• 5. Develop and drive a continuous improvement culture within operational delivery teams, focus on
• installation to drive safety, quality, cost and delivery
• 6. Manage the Installation Excellence Risk and Escalation Process on major projects, to ensure all
• internal stakeholders are suitably engaged, risks are identified and appropriate mitigation actions are
• in place reduce/offset risk.
• 7. Work alongside other departments, including the operational businesses, Service department and
• Function, L&D, Commercial, Finance, Legal, Procurement, Pricing, etc. in the coordination, implementation, and delivery of strategic initiatives
• 8. Work in accordance with company procedures to effectively monitor and control risk within our contract agreements in line with corporate governance
• 9. Lead Lesson Learnt Process across EMEA Controls, ensure lessons learned reviews are completed where required and that historic project data analytic reviews are utilized to identify poor performance trends, develop improvements actions and ensure these are disseminated across the region; ensuring that best practice is exercised
• 10. Support tracking and management of the contingency values within the Backlog to ensure optimum utilization.
• 11. Support and drive the development and usage of ‘self-serve data analytics’ and process automation
• 12. Implement and manage the Installation Excellence auditing process for compliance and quality including but not limited to: the Bid Review process, the Handover Process between the Sales and Execution departments, Backlog review process among others.
• 13. Recognizes and identifies potential areas where existing procedures require change, or where new ones need to be developed, especially regarding business process and organization alignment
• 14. Own Systems operational and financial metrics
• 15. Drive improvement in backlog conversion into revenue through strong standard work rigour on project and backlog reviews with various countries/ops leaders.

What we look for

• 1. Minimum of 10 years’ experience in a leadership and Operations management role, ideally in
• Instrumentation
• 2. Six Sigma / Lean certified
• 3. Engineering Degree
• 4. Strong Project management skills
• 5. Change management experience in a dynamic environment
• 6. Able to work effectively in a matrix organization structure. Strong leadership and influencing skills.
• 7. Experience of managing/working with a wide variety of stakeholders
• 8. Excellent communication and interpersonal skills, both internally and dealing with stakeholders.
• 9. Performance driven with strong performance management to drive continuous improvement, taking
• the initiative and resolving problems
• 10. An ability to influence and gain credibility quickly across a diverse business
• 11. Ability to work across and progress multiple projects/initiatives simultaneously
• 12. Good analytical, process driven and problem solving skills, using data to find issues and solutions
• 13. Efficiency in managing priorities and adapting quickly to change
• 14. Exceptional oral and written communication skills
• 15. Demonstrated Customer Service mindset 16. AI-enabled operational insight