Manager, Strategy & Portfolio Optimization

Vistra Retail Operations Company; Irving (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Vistra Retail Operations Company in Irving, Texas is seeking a Manager, Strategy & Portfolio Optimization to lead analysis for customer acquisition and retention initiatives across the Residential line, within ERCOT and nationally. The role provides thought leadership on market strategy, portfolio management, and growth opportunities for senior leadership.

The candidate will guide cross-functional teams through deep-dive projects, develop analytical frameworks, and drive data-based decisions to

Qualifications

• Bachelor's degree in business or related field.
• MBA preferred or equivalent experience.
• 7+ years related work experience including financial analysis and reporting.
• Understanding of general accounting principles.
• Advanced Excel and experience using SAS and Tableau or willingness to learn.

Responsibilities

• Lead cross-functional analytic projects regarding value maximizing opportunities including new acquisitions and lifecycle management.
• Develop and implement analytical frameworks and tracking for initiative performance.
• Drive timely, fact-based decisions to optimize profitability and growth.
• Develop business case justification and lead approval process with senior leadership.
• Coordinate across functions to oversee initial implementation of opportunities and transition to BAU.
• Funnel market learnings into ongoing go-to-market strategy discussions.

Skills

Financial analysis

Executive level reporting

Consulting

Data analysis

Excel

Education

Bachelor's degree in business or related field

MBA preferred or equivalent experience

Tools

SAS

Tableau

Job description

Job Summary

As part of the Strategic Planning and Performance Management team, Manager, Strategy & Portfolio Optimization is responsible for implementing customer acquisition and retention strategic initiatives for various brands across the Residential line of business both within ERCOT and across our national footprint. This role works to provide thought leadership and lead discussions with senior management regarding residential market strategy, including evaluation of market positioning, existing portfolio management and growth opportunities.

Key Accountabilities

• Lead cross-functional peer teams through deep dive analytical projects regarding value maximizing opportunities including new acquisitions and life cycle management
• Develop and implement relevant analytical framework and associated tracking, with objective of providing guidance on how current initiatives are performing as well as identifying new opportunities
• Drive timely, fact-based decisions to optimize profitability and growth
• Develop business case justification and lead approval process with senior leadership for new opportunities, campaign tactics, revenue opportunities and IT functionality
• Coordinate across functions to oversee initial implementation of approved opportunities and transition activities into business as usual
• Develop and manage ongoing process to funnel market learnings and observations from across functional areas, including market research, operations, sales channels and others, into ongoing go to market strategy discussions

Education, Experience, and Skills

• Bachelor's degree in business or related field
• MBA preferred or equivalent experience
• 7+ years related work experience; relevant work experience includes financial analysis, executive level reporting, consulting and data analysis
• Understanding of general accounting principles
• Advanced understanding of excel and experience using SAS and Tableau (or the desire to learn to use SAS and Tableau)

Key Metrics

• Drive incremental acquisitions while maintaining profitability throughout customer lifecycle (Gains)
• Control acquisition costs and optimize cross channel sales approaches (CPA, Gains)
• Manage portfolio optimization through customer lifecycle management and customer retention activities (CLV, Unit Margin, Gains)
• Develop and implement strategies to drive key performance priorities and outcomes, including profitability and customer count metrics (Profitability, Unit Margin, NPV, PV/I)

Job Family

Marketing

Company

Vistra Retail Operations Company

Locations

Irving, Texas

Company Culture

Texas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.

Equal Opportunity Statement

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

Disability Accommodation

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [e-mail] to make a request.