Manager, Strategy & Portfolio Optimization

Vistra Retail Operations Company; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Vistra Retail Operations, based in Irving, Texas, seeks a Manager, Strategy & Portfolio Optimization to drive customer acquisition and retention strategies across our residential brands, within ERCOT and nationwide. You will help shape market positioning, portfolio management, and growth opportunities with senior leadership.

You will lead analytical projects, develop frameworks, and support business cases for opportunities, coordinating transitions into business as usual while tracking

Qualifications

• Bachelor’s degree in business or related field.
• MBA preferred or equivalent experience.
• 7+ years related work experience; relevant work experience includes financial analysis, executive level reporting, consulting and data analysis.
• Understanding of general accounting principles.
• Advanced understanding of Excel and experience using SAS and Tableau (or the desire to learn to use SAS and Tableau).

Responsibilities

• Lead cross-functional peer teams through deep dive analytical projects regarding value maximizing opportunities including new acquisitions and life cycle management
• Develop and implement relevant analytical framework and associated tracking, with objective of providing guidance on how current initiatives are performing as well as identifying new opportunities
• Drive timely, fact-based decisions to optimize profitability and growth
• Develop business case justification and lead approval process with senior leadership for new opportunities, campaign tactics, revenue opportunities and IT functionality
• Coordinate across functions to oversee initial implementation of approved opportunities and transition activities into business as usual
• Develop and manage ongoing process to funnel market learnings and observations from across functional areas, including market research, operations, sales channels and others, into ongoing go to market strategy discussions

Skills

Analytical thinking

Financial analysis

Executive level reporting

Data analysis

Consulting

Excel

Education

Bachelor’s degree in business or related field

MBA preferred or equivalent experience

Tools

SAS

Tableau

Job description

Job Summary

As part of the Strategic Planning and Performance Management team, Manager, Strategy & Portfolio Optimization is responsible for implementing customer acquisition and retention strategic initiatives for various brands across the Residential line of business both within ERCOT and across our national footprint. This role works to provide thought leadership and lead discussions with senior management regarding residential market strategy, including evaluation of market positioning, existing portfolio management and growth opportunities.

Job Description

Key Accountabilities

• Lead cross-functional peer teams through deep dive analytical projects regarding value maximizing opportunities including new acquisitions and life cycle management
• Develop and implement relevant analytical framework and associated tracking, with objective of providing guidance on how current initiatives are performing as well as identifying new opportunities
• Drive timely, fact-based decisions to optimize profitability and growth
• Develop business case justification and lead approval process with senior leadership for new opportunities, campaign tactics, revenue opportunities and IT functionality
• Coordinate across functions to oversee initial implementation of approved opportunities and transition activities into business as usual
• Develop and manage ongoing process to funnel market learnings and observations from across functional areas, including market research, operations, sales channels and others, into ongoing go to market strategy discussions

Education, Experience, and Skills

• Bachelor’s degree in business or related field
• MBA preferred or equivalent experience
• 7+ years related work experience; relevant work experience includes financial analysis, executive level reporting, consulting and data analysis
• Understanding of general accounting principles
• Advanced understanding of excel and experience using SAS and Tableau (or the desire to learn to use SAS and Tableau)

Key Metrics

• Drive incremental acquisitions while maintaining profitability throughout customer lifecycle (Gains)
• Control acquisition costs and optimize cross channel sales approaches (CPA, Gains)
• Manage portfolio optimization through customer lifecycle management and customer retention activities (CLV, Unit Margin, Gains)
• Develop and implement strategies to drive key performance priorities and outcomes, including profitability and customer count metrics (Profitability, Unit Margin, NPV, PV/I)

Job Family

Marketing

Company

Vistra Retail Operations

Locations

Irving, Texas, Texas

We are a company of people committed to:

• Exceeding Customer Expectations
• Great People
• Teamwork
• Competitive Spirit
• Effective Communication

Equal Employment Opportunity Statement

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [e-mail] to make a request.

Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine.

Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country.

Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities.

The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities.

Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers’ needs, including more than 50 renewable energy plans.

Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers.

As a leader in the responsible transformation of the country’s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets.

The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved.

Learn more about our environmental, social, and governance efforts and read the company’s sustainability report at https://vistracorp.com/sustainability/.

Vistra’s hardworking team is committed to its purpose, "lighting up lives, powering a better way forward" and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors.

Learn more about how Vistra is powering a better way forward at vistracorp.com.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.