Manager, Strategic Operations & Analytics

Syneos Health; United States; Remote; USD 121,000 - 148,000; Full time

Job summary

A leading biopharmaceutical solutions organization seeks a Manager in Strategic Operations & Analytics to guide patient services program strategy and deliver strategic solutions. This remote role requires expertise in market analysis, consulting, and program performance. Join a diverse team dedicated to improving patient access to therapies across the healthcare landscape.

Benefits

Medical, Dental and Vision benefits

Company match 401k

Flexible paid time off (PTO)

Qualifications

• Experience in the pharmaceutical/healthcare industry.
• Digital marketing and analytics experience.

Responsibilities

• Ensure effective delivery of strategic solutions and services.
• Provide consulting support to program management.
• Analyze program and market trends for strategic solutions.

Skills

Dashboard Development

Analytics

Business Intelligence Tools

SQL

Advanced Excel

Market Analysis

CRM Data Analysis

Job description

Manager, Strategic Operations & Analytics

Updated: May 30, 2025
Location: Remote, Remote, United States
Job ID:8706

You're ahead of the curve in market access trends and market dynamics.

In this role, you will ensure that services and strategic solutions are proposed and delivered effectively. You will apply extensive and in-depth knowledge of the healthcare marketplace to guide patient services program strategy, design, implementation, and daily operations by providing subject matter expertise. You will:

• Communicate regularly and effectively with the customer on clarity of program deliverables, client provided requirements, and risks and potential opportunities associated with solutions
• Provide consulting support to program management to ensure teams meet client program strategic priorities, goals, and metrics
• Deliver team impact analysis/program ROI, ensure program(s) meet performance expectations/SLA and identify opportunities to improve field effectiveness
• Analyze program and market trends to capitalize on opportunities and provide solutions to upcoming challenges
• Build and maintain knowledge of regulatory requirements, laws, and guidelines that relate to commercial or regulatory programs to support client initiatives
• Experience with Dashboard Development and Analytics with Business Intelligence Tool, advanced BI Tool, SQL, advanced Excel and analytical skills
• Expertise in business planning and market analysis, defining program metrics/team management and analyzing CRM data

Desired Requirements:

• Experience working in pharmaceutical/healthcare industry
• Digital marketing and analytics experience

The annual base salary for this position ranges from $121,000 to $148,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more about how we areShortening the distance from lab to life, visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.