Manager, Strategic Operations & Analytics

Syneos Health Commercial Solutions; United States; On-site; USD 121,000 - 148,000; Full time

Job summary

A leading company in the healthcare services sector seeks a Manager for Strategic Operations & Analytics. The role involves leveraging expertise in market access and healthcare trends to guide service delivery and client engagement while providing actionable insights through advanced analytics. The ideal candidate will possess a bachelor's degree and significant experience in analytics and market analysis, ideally within the pharmaceutical industry.

Benefits

Health benefits including Medical, Dental and Vision

Company match 401k

Flexible paid time off (PTO)

Sick time

Qualifications

• Experience with Dashboard Development and Analytics with Business Intelligence Tool.
• Expertise in business planning and market analysis.
• Experience translating analysis findings to actionable insights in pharmaceutical or healthcare sectors.

Responsibilities

• Act as client-facing lead for analytics and reporting services.
• Analyze program and market trends to capitalize on opportunities.
• Provide consulting support to program management for client priorities.

Skills

Dashboard Development

Analytics

Business Intelligence Tool

SQL

Advanced Excel

Market Analysis

Team Management

Education

Bachelor's degree

Job description

Manager, Strategic Operations & Analytics

Join to apply for the Manager, Strategic Operations & Analytics role at Syneos Health Commercial Solutions

Manager, Strategic Operations & Analytics

Join to apply for the Manager, Strategic Operations & Analytics role at Syneos Health Commercial Solutions

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Description

You're ahead of the curve in market access trends and market dynamics.

In this role, you will ensure that services and strategic solutions are proposed and delivered effectively. You will apply extensive and in-depth knowledge of the healthcare marketplace to guide patient services program strategy, design, implementation, and daily operations by providing subject matter expertise. You will:

• Act as client-facing lead for analytics and reporting services, which involves engaging and advising clients through executive-level presence and storytelling to effectively demonstrate strategic thinking in support of recommendations
• Communicate regularly and effectively with the customer on clarity of program deliverables, client provided requirements, and risks and potential opportunities associated with solutions
• Provide consulting support to program management to ensure teams meet client program strategic priorities, goals, and metrics
• Deliver team impact analysis/program ROI, ensure program(s) meet performance expectations/SLA and identify opportunities to improve field effectiveness
• Analyze program and market trends to capitalize on opportunities and provide solutions to upcoming challenges
• Build and maintain knowledge of regulatory requirements, laws, and guidelines that relate to commercial or regulatory programs to support client initiatives
  
  
• Experience with Dashboard Development and Analytics with Business Intelligence Tool, advanced BI Tool, SQL, advanced Excel and analytical skills
• Expertise in business planning and market analysis, defining program metrics/team management and analyzing CRM data
• Experience translating analysis findings to actionable insights for at least one of the following: pharmaceutical commercial, market access or clinical education, ideally with a mix of sales teams, clinical educators, medical affairs, and market access teams.
  
  

Description

You're ahead of the curve in market access trends and market dynamics.

In this role, you will ensure that services and strategic solutions are proposed and delivered effectively. You will apply extensive and in-depth knowledge of the healthcare marketplace to guide patient services program strategy, design, implementation, and daily operations by providing subject matter expertise. You will:

• Act as client-facing lead for analytics and reporting services, which involves engaging and advising clients through executive-level presence and storytelling to effectively demonstrate strategic thinking in support of recommendations
• Communicate regularly and effectively with the customer on clarity of program deliverables, client provided requirements, and risks and potential opportunities associated with solutions
• Provide consulting support to program management to ensure teams meet client program strategic priorities, goals, and metrics
• Deliver team impact analysis/program ROI, ensure program(s) meet performance expectations/SLA and identify opportunities to improve field effectiveness
• Analyze program and market trends to capitalize on opportunities and provide solutions to upcoming challenges
• Build and maintain knowledge of regulatory requirements, laws, and guidelines that relate to commercial or regulatory programs to support client initiatives
  
  

Essential Requirements:

• Bachelor’s degree
• Experience with Dashboard Development and Analytics with Business Intelligence Tool, advanced BI Tool, SQL, advanced Excel and analytical skills
• Expertise in business planning and market analysis, defining program metrics/team management and analyzing CRM data
• Experience translating analysis findings to actionable insights for at least one of the following: pharmaceutical commercial, market access or clinical education, ideally with a mix of sales teams, clinical educators, medical affairs, and market access teams.
  
  

Desired Requirements:

• Experience working in pharmaceutical/healthcare industry
• Digital marketing and analytics experience
  
  

The annual base salary for this position ranges from $121,000 to $148,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Advertising Services, Public Relations and Communications Services, and Pharmaceutical Manufacturing

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