Director - Clinical Operations Strategy

Veeva Systems; United States; Remote; USD 125,000 - 300,000; Full time

Job summary

Veeva Systems, a leader in the life sciences software industry, is seeking a 'Director - Clinical Operations Strategy'. This role involves guiding sales efforts in the SMB market and leveraging clinical applications to enhance customer success. Ideal candidates will have extensive experience in the clinical operations arena, paired with a deep understanding of industry needs. Join Veeva to make a significant impact in transforming clinical development.

Benefits

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Qualifications

• 10+ years of experience working for an eClinical software company or consulting firm.
• Ability to travel for customer meetings.

Responsibilities

• Provide guidance to sales teams in driving new opportunities.
• Consult with SMB customers on using Veeva's platform.

Skills

Understanding of global drug development

Ability to hold meaningful conversations with clinical operations heads

Consulting and customer need identification

Education

10+ years of experience in eClinical software

Job description

Join to apply for the Director - Clinical Operations Strategy role at Veeva Systems

Join to apply for the Director - Clinical Operations Strategy role at Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Director - Clinical Strategy role requires a deep understanding of the global life sciences clinical operations and the associated applications used in the conduct of clinical trials including eTMF, Study Startup, CTMS, etc.

This role will be responsible for growing Veeva’s R&D market share directly via the small-and-medium-sized biotech and pharma channel (SMB market) and also by leveraging sponsor relationships.

In this role, the individual will have the opportunity to work with a team of Life Sciences industry and technology A-players, who, together, are bringing the next generation of clinical development and R&D applications to the life sciences industry.

What You'll Do

• Provide guidance to sales teams in driving new opportunities in the SMB market
• Support sales opportunities by conducting customer need identification and education sessions
• Consult with SMB customers on how to leverage the Veeva Clinical Operations Platform to transform business operations
• Leverage industry expertise to guide clients in their ongoing use of Veeva clinical applications to drive customer success
• Develop strategy and messaging for customer adoption of new features and functionality of existing customer base
• Provide business and capability guidance to the product team in support of new or enhanced functionality for our Clinical applications
• Gather product and services feedback and input from customers so that Veeva can continue to iterate and improve
• Present at industry/corporate conferences, facilitate webinars, and author articles and thought leadership content
• Other special projects as assigned
  
  

Requirements

• 10+ years of experience working for an eClinical software company and/or consulting firm
• Understanding of global drug development, clinical trial process, ICH/GCP guidelines
• Ability to hold meaningful conversations with heads of clinical operations and IT regarding the eClinical applications and their use within clinical trial execution
• Ability to travel for customer meetings and presentations
  
  

Nice to Have

• 2+ years experience working within the clinical area (clinical) of life sciences (at a CRO, Sponsor)
• Proven track record of thought leadership through industry presentations, publications, or other mechanisms
• Experience selling software and/or services to life sciences organizations
• Understanding of the SMB market and dynamics
  
  

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
  
  

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
  
  

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development, IT Services and IT Consulting, and Pharmaceutical Manufacturing

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