Enterprise Account Manager (Hyperscale)

CSS; Herndon (VA); On-site; USD 110,000 - 180,000; Full time

Job summary

CSS in the United States seeks an experienced Enterprise Account Manager to establish, develop, and expand key accounts that generate significant revenue. You will research and pursue new business opportunities and create connections with influencers, executives, and decision-makers.

You will provide excellent service and support to ensure client satisfaction that leads to long-term accounts. You will serve as a liaison between the client and other internal departments to expedite any assistance

Qualifications

• 5+ years sales experience as an account manager of large portfolios.
• Experience managing multiple stakeholders and projects.
• Strong communication and negotiation skills.

Responsibilities

• Implements and develops strategic plans to drive profitability and achieve company objectives.
• Engages with internal and external stakeholders at all levels to implement and develop customer account plans.
• Drives new business development within named accounts. Research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Manages, develops, and identifies sales strategies to improve sales productivity.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and delivers value.
• Liaison between the field and Global Accounts teams for pursuing new agreements, Value-Add/TCO commitments, and increasing wallet share.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Executive-level strategic selling and coaching to branch sales teams.

Skills

Sales experience

Account management

Relationship building

Negotiation

CRM software

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

As the Enterprise Account Manager, you will establish, develop, and expand key accounts that generate significant revenue for the organization. You will research and pursue new business opportunities and create connections with influencers, executives, and decision-makers. You will provide excellent service and support to ensure client satisfaction that leads to long-term accounts. You will serve as a liaison between the client and other internal departments to expedite any assistance that may be needed.

Responsibilities:

• Implements and develops strategic plans to drive profitability and achieve company objectives.
• Engages with internal and external stakeholders at all levels to effectively to implement and develop customer account plans.
• Drives new business development within named accounts. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Manages, develops, and identifies sales strategies to improve sales productivity.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increasing customer wallet-share.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Expert in strategic selling and takes the lead in high level sales engagements. Provides pre/post-call coaching to branch sales team.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 5+ years proven sales experience as an Account Manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.

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