Manager / Sr. Analyst, Sales Planning & Operations

Arlo Technologies; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Arlo Technologies is seeking a Manager/Sr Analyst, Planning & Operations (1-year fixed term) to drive sales planning, forecasting, inventory management and pricing analysis for North American retail accounts. Remote role with collaboration across Finance, Supply Chain, and Marketing teams.

The role emphasizes data-driven decision making, performance monitoring, and process improvements. 5+ years in Sales Operations or related fields, with experience in large retail planning systems, is required.

Qualifications

• Bachelor's degree required.
• 5+ years in Sales Operations, Supply Chain Planning, Retail Planning & Forecasting, Inventory management.
• Experience with Walmart, Sam's Club planning systems required; Lowe's a plus.
• Proficient with Databricks, Tableau, Salesforce, and Adaptive or similar tool.

Responsibilities

• Conduct detailed analysis of sales, inventory, promotion and pricing metrics for products in Arlo retail accounts.
• Monitor business performance; communicate opportunities/risks and recommend improvements.
• Develop relationships with Account Managers, Finance, Demand Planning, Fulfillment Ops, Product Marketing, and Channel Marketing.
• Communicate key findings and make data-driven recommendations to leadership.
• Identify process improvements and implement tools to optimize operations.

Skills

Analytics

Communication

Stakeholder management

Attention to detail

Time management

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

Databricks

Tableau

Salesforce

Adaptive

Job description

About Arlo:

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo's deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

Manager/Sr Analyst, Sales Planning and Operations (1-year fixed term) (Remote)

The North American Sales is looking for an experienced Manager/Sr Analyst, Planning & Operations to join the Sales Operations organization. This multi-faceted roll is an integral part of the Sales team, partnering directly with Retail Partners, Distribution and Telco customers to ensure we deliver extraordinary operational excellence to consistently delight our customers.

The wide range of responsibilities are focused on major account sales support and include but not limited to sales planning & forecasting, inventory management, business reporting, product setup & readiness, promotion execution, MAP pricing maintenance and account reconciliation. You will work collectively with Finance, Supply Chain, Order Operations, Marketing, and PLM teams flawlessly executing to achieve account objectives. We're looking for a dynamic, highly motivated individual with strong analytic abilities to support Arlo Sales. The successful candidate will have a profound impact on elevating Arlo's customer service level as a leading supplier of smart home products in North America. Less experienced candidate would be considered as Sr Analyst.

Job Summary:

Conduct detailed analysis of sales, inventory, promotion and pricing metrics for all products available to Arlo retail accounts.

Monitor all aspects of the business, communicating opportunities and risks, making necessary adjustments and highlighting areas for improvement.

Develop strong working relationships with business partners including, Account Managers, Finance, Demand Planning, Fulfillment Ops, Product Marketing, and Channel Marketing.

Clearly communicate key finding and make astute business recommendations.

Identify areas for process improvement and implement steps and tools required to optimize operational efficiencies.

Specific Responsibilities :

• Review and evaluate daily sales, highlighting areas of opportunity to Sales Leadership and Account Managers.
• Monitor inventory of Arlo products in key accounts, highlighting opportunities and issues as necessary to Sales and Demand Planning teams.
• Own gross ship forecasting and support key retail accounts in the CPFR process including, reporting and direct engagement with key accounts on forecasts, inventory and supply chain requirements.
• Monitor all aspects at the account and SKU level including POS, sales revenue and inventory, making necessary adjustments, and continuously highlighting areas for improvements.
• Conduct periodic Contribution Margin analysis by product and present to Sales Leadership and Account Managers.
• Work closely with Channel Marketing team to evaluate potential ROIs on proposed marketing initiatives as well as assess the retrospective results of marketing programs.
• Monitor and report daily street price levels on key SKUs vs competition and highlight any areas of concern.
• Manage the channel promotions calendar with Account Managers and Channel Marketing.

Requirements :

• Occasional travel.
• Excellent communications skills.
• Dynamic, highly analytical individual with a strong understanding of operations, supply chain, sales forecasting and product planning.
• Customer first mentality.
• Persistent attention to detail. Ability to spot errors and quickly recover.
• Ability to exert appropriate influence in a highly collaborative organization.
• Expertise in data analysis and reporting - Advanced Excel (Pivot Tables, Functions, Data Validation).
• Fact-based decision making and recommendations to solve problems.
• Proven ability to build strong working relationships with internal and external partners.
• Strong organizational and excellent time management skills.
• Ability to operate in a fast paced, rapidly changing environment.
• Comfortable presenting to senior levels of leadership.

Education & Experience:

• Bachelor's degree.
• 5+ years experience in Sales Operations, Supply Chain Planning, Retail Planning & Forecasting, Inventory management.
• Work experience with Walmart, Sam's Club and their planning systems required. Experience with Lowe's is an additional advantage.
• Experienced in operating with Databricks, Tableau, Salesforce, and Adaptive or similar tool