Manager, Software Engineering

New Relic; Portland (OR); Hybrid; USD 186,000 - 233,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Parental leave

401(k) plan

Flexible time-off

Paid holidays

Volunteer time-off

Job summary

New Relic, a global observability platform, seeks a technology leader to grow our engineering team and advance the next generation of APM agents.

You will drive data-driven design, mentor engineers, and collaborate across teams to deliver reliable, scalable software in a fast-growing environment. Remote office options may be available depending on location.

Qualifications

• 4+ years of experience leading people and teams.
• 10+ years of experience in Software Engineering.
• Proven track record of leading and scaling technical teams.
• Experience in managing remote teams.
• Experience with Java and Node backend.
• Experience with Data Analysis.
• Experience managing on-call rotations and 24/7 operations.
• Strong leadership, coaching and communication skills.
• Able to thrive in a fast-paced environment.

Responsibilities

• Lead and grow the global engineering team.
• Design and build our APM agents that run in customer environments.
• Leverage OpenTelemetry to acquire data.
• Collaborate with cross-functional teams to plan and execute engineering initiatives.
• Build processes that ensure reliability, scalability and execution.

Skills

Team leadership

Software engineering

Java

Node.js

Data analysis

Distributed systems

Remote team management

OpenTelemetry

Tools

OpenTelemetry

Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\'re looking for passionate people to join our mission. If you\'re ready to help the world\'s best companies optimize their digital applications, we invite you to explore a career with us!

Do you get excited about complex distributed systems? Do you love data? We\'re looking for an experienced technology leader to lead and grow our global engineering team and help our customers build better software by building the next generation of Application Performance Monitoring (APM) by leading our Agent teams.

New Relic is committed to giving our customers valuable insights into their systems, and New Relic\'s APM agents are used by tens of thousands of companies to evaluate and improve the performance of their most important business applications.

Opportunity to work from a remote office may be available depending on the applicant\'s location.

What you\'ll do

• Hands on with data analysis and technical problem solving
• Leverage open source tools like OpenTelemetry to acquire data
• Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance
• Build processes that ensure reliability, scalability, team growth and execution
• Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment

This role requires

• 4+ years of experience leading people and teams
• 10+ years of experience in Software Engineering
• Proven track record of leading and scaling strong technical teams
• Experience handling high performing self-directed remote teams
• Capable of diving deep and understanding the technical implications and risks of a decision
• Experience in a backend language like Java and Node
• Experience with Data Analysis
• Experience managing on-call rotations and 24/7 operations
• The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing. They constantly seek new ways to explain, coach, teach, and bring out the best in others.
• Able to handle a fast paced working environment

Bonus points if you have

• Experience with OpenTelemetry or other observability tools
• Experience with AI

Please note that visa sponsorship is not available for this position.

Pay range

$186,000 — $233,000 USD

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy