Manager, SMS Standards and Procedures

Metropolitan Transportation Authority; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) NYC Transit is seeking a senior manager to lead the Scheduled Maintenance System (SMS) program for all revenue rail fleets. You will direct an engineering staff, interface with procurement, production planning, and NYCT senior management, and ensure plans align with budget and schedules.

You will oversee BOMs, maintenance requirements, and obsolescence strategies, while supervising overhaul procedures, manuals, and documentation.

Qualifications

• Bachelor’s Degree in Engineering or equivalent as per ad.
• Seven years of professional experience.
• Three years of managerial/supervisory experience.

Responsibilities

• Develop and manage the long-range SMS program for all revenue car fleets.
• Establish and maintain SMS plans, schedules, and program requirements for overhaul activities.
• Lead component teardown and analysis to identify maintenance needs and material demands.
• Develop BOMs, material forecasts, work scopes, and maintenance requirements.
• Address obsolescence with engineering and procurement to identify replacements.
• Oversee prototype installations and testing of new equipment and components.
• Develop, validate, and implement Overhaul Process Manuals and technical work instructions.
• Manage engineering staff, shops, vendors, and suppliers for safe, cost-efficient operations.
• Oversee DCE technical documentation including drawings and catalogs.
• Administer and maintain the eDocs system for records management.
• Review Car History Books and technical deliverables for new procurement contracts.
• Support new car procurement by reviewing manuals and ITM requirements.
• Develop specs and input for repair/upgrade contracts with Procurement and Planning.
• Collaborate with stakeholders to improve fleet reliability and asset performance.
• Perform contractor oversight, invoice review, and policy compliance duties.

Skills

NYCT rules

Rapid transit experience

BOM development

Overhaul manuals

Project management

Adobe InDesign

Communication skills

Team leadership

Education

BA/BS in Engineering

Tools

Adobe InDesign

Job description

This position is responsible for the development of the Scheduled Maintenance System (SMS) program for all revenue fleets. The incumbent will manage a staff of engineers to establish long-range SMS plans and component plans for 12 revenue car fleets. The manager will establish Bills of Materials for the work based upon normal equipment replacement cycles and disassemble performed with the Maintenance and Overhaul shops. These efforts will include directly interfacing with user groups, Procurement, Production Planning, and NYCT Senior Management. The manager will also address issues of obsolescence working with Car Systems Engineering, Procurement, and the Central Electronics Shop to support SMS schedules and in-line with budgetary and schedule constraints.

RESPONSIBILITIES:

• Develop and manage the long-range Scheduled Maintenance System (SMS) program for all revenue car fleets, coordinating with maintenance, overhaul, procurement, production planning, and engineering stakeholders.
• Establish and maintain SMS plans, schedules, and program requirements to support overhaul activities for critical railcar systems and components.
• Lead component teardown and analysis activities to identify maintenance needs, replacement requirements, upgrades, and material demands across revenue and non-revenue fleets.
• Develop Bills of Materials (BOMs), material forecasts, work scopes, and maintenance requirements to support SMS programs and budget objectives.
• Evaluate and address component and system obsolescence issues by collaborating with engineering, procurement, and technical support groups to identify replacement solutions.
• Oversee prototype installations and testing of new equipment and components to validate safety, reliability, and performance requirements.
• Direct the development, validation, implementation, and continuous improvement of Overhaul Process Manuals (OPMs), maintenance procedures, and technical work instructions.
• Manage engineering staff, shop personnel, vendors, and suppliers to ensure maintenance procedures support safe, efficient, and cost-effective operations.
• Oversee Division of Car Equipment (DCE) technical documentation, including record drawings, parts catalogs, work manuals, maintenance manuals, and system upgrade documentation.
• Administer and maintain the eDocs system, ensuring documentation accuracy, compliance, accessibility, and records management standards are met.
• Review, accept, and maintain Car History Books and other technical deliverables associated with new railcar procurement contracts.
• Support new car procurement projects by reviewing technical manuals, participating in maintainability demonstrations, and ensuring compliance with Interactive Training Manual (ITM) requirements.
• Develop specifications and provide technical input for repair, upgrade, and maintenance contracts in coordination with Procurement and Production Planning.
• Collaborate with internal and external stakeholders to improve fleet reliability, availability, maintainability, and long-term asset performance.
• Perform additional managerial responsibilities including contractor oversight, invoice review, policy compliance, issue escalation, and other assigned duties.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Arts/Sciences (BA/BS) from an accredited college in Engineering or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.
• Seven (7) years of professional experience.
• Three (3) years of managerial/supervisory experience .

DESIRED SKILLS:

• Knowledge of NYCT rules and regulations and NYCT railcar operations.
• Experience in the rapid transit industry and in-depth knowledge of NYCT SMS Program, including development of SMS Work Scope and Long Range Plan.
• Experience in the development of BOM, Overhaul Process Manuals and Work Manuals for the NYCT subject fleet.
• Project Management experience with strong independent judgment and decision-making ability.
• Proficiency in Adobe InDesign.
• Effective verbal, written, and presentation skills.
• Ability to work effectively both independently and in team-based environments.
• Strong multi-tasking and organizational skills.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $115,252 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.