Manager, Sleep and Neurophysiology, Full-Time, Day Shift

UChicago Medicine; Illinois; On-site; USD 110,000 - 140,000; Full time

Job summary

UChicago Medicine is seeking a Manager of Sleep and Neurophysiology to lead onsite operations in the Sleep Lab and Neurophysiology services. The role drives quality, safety, patient experience and operational excellence with accountability for performance metrics, staffing, and revenue cycle support.

The position requires a Bachelor’s degree and 5+ years in healthcare plus strong cross-functional leadership and data-driven decision making.

Qualifications

• Bachelor’s degree required.
• 5+ years in healthcare and customer service.
• Experience leading cross-functional projects.
• Strong data-driven performance improvement skills.

Responsibilities

• Provide day-to-day onsite management of Sleep and Neurophysiology operations.
• Establish staff schedules and assignments to ensure coverage and efficiency.
• Oversee time and attendance, including overtime management.
• Conduct regular performance evaluations and coach staff.
• Address operational issues related to IS, facilities, EVS, equipment and supplies.
• Ensure compliance with regulatory and accrediting agencies (JCAHO, IDPH, AASM, ACNS, CAP/CLIA).
• Collaborate with providers and staff to optimize patient throughput and care coordination.
• Monitor performance reports and adjust operations in real time.
• Write and update policies and procedures.

Skills

Interpersonal skills

Cross-functional leadership

Project management

Data-driven decision making

Strong communication

Education

Bachelor’s degree

Master’s degree in healthcare related field

Job description

Job Description

Be a part of a world-class academic healthcare system at

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine as a Manager of Sleep and Neurophysiology. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

The Manager of Sleep and Neurophysiology will be primarily responsible for the direct, onsite management of daily operations across Sleep and Neurophysiology services. This role provides operational, financial, and programmatic leadership while ensuring high-quality, patient-centered care. The Manager serves as a champion for quality, safety, patient and family experience, and operational excellence, with accountability for performance metrics, budget oversight, and revenue cycle functions.

Essential Job Functions

• Provide day-to-day onsite management of Sleep and Neurophysiology operations
• Establish staff schedules and daily assignments to ensure appropriate coverage and efficient operations
• Oversee time and attendance, including monitoring and managing overtime
• Conduct regular performance evaluations, and provide ongoing coaching, and support staff development
• Address practice-specific operational issues related to IS, facilities, EVS, equipment, and supplies
• Ensure compliance with all applicable regulatory and accrediting agencies, including JCAHO, IDPH, AASM, ACNS, CAP/CLIA
• Collaborate with providers and staff to optimize patient throughput and coordination of care
• Monitor daily operational and performance reports and make real-time adjustments as needed
• Write and update policies and procedures
• Participate in service recovery at the point of issue and ensure appropriate follow-up and resolution
• Promote a culture of customer service, quality, safety, and compassionate care
• Works with the Assistant Director to lead and manage service line process improvement initiatives using structured project management tools
• Design, implement, and optimize workflows across care settings to support operational efficiency and quality outcomes
• Partner with physician and administrative leaders to develop, implement, and monitor growth strategies across key programs
• Works with the Assistant Director to develop project timelines, deliverables, and accountability frameworks for initiatives spanning the service line
• Provide regular project updates, performance summaries, and executive-level reports to leadership
• Partner with leaders across UCM and BSD departments to support informed decision-making and strategic alignment
• Supports the Assistant Director with financial planning, budget development, and ongoing expense management
• Oversee billing processes and related revenue cycle functions to ensure accuracy and financial sustainability
• Monitor current performance assessments, key metrics, and dashboards to drive data-informed decision making
• Performs other duties as assigned

Required Qualifications

• Bachelor’s degree
• 5+ years of experience in healthcare and customer service
• Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs
• Demonstrated experience leading cross functional projects, including planning, execution, and communicating outcomes
• Exceptional talent in the selection and mentoring of a high-quality team
• Proven ability to use data to drive performance improvementStrong written and verbal communication skills

Preferred Qualifications

• Master’s degree in healthcare related field

Position Details

• Job Type/FTE: Full-Time (1.0FTE)
• Shift: Day Shift
• Unit/Department: Sleep Lab, Neurophysiology
• Work Location – Onsite Hyde Park
• CBA Code: Non-union

About Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .