Manager, Site Learning Lead

L'Oreal USA, Inc; Streetsboro (OH); On-site; USD 85,000 - 115,000; Full time

Job summary

L'Oréal USA, Inc. Streetsboro, OH is seeking a Site Learning Lead to drive the global PD&L learning strategy at the site. You will own training initiatives, partner with HR and site leadership, and coordinate with the North America zone for aligned development programs.

The role requires delivering onboarding, compliance, and leadership development sessions while managing content in the LMS. You will coach leaders, manage program playbooks, and ensure new hires receive Day 1 onboarding,

Qualifications

• Supply chain experience in operations
• Experience in Learning & Development (L&D)
• Lean / Six Sigma knowledge
• Ability to work in a matrix leadership environment (HR + Supply Chain)
• Instructional design, storytelling, and facilitation skills
• Adult learning principles and L&D best practices

Responsibilities

• Own the Training, Learning, and Education pillar within the sites' Continuous Improvement & Analytics program
• Collaborate with Local HR Site Lead and Site Leadership to identify learning gaps
• Partner with North America Zone Learning Leadership to align with short-term needs and long-term roadmap
• Facilitate and administer compliance, technical, and professional development trainings
• Deliver Day 1 Orientation and onboarding training experiences
• Ensure completion of required Learnings and manage content updates in LMS

Job description

Job Title: Site Learning Lead

Division: PPD Operations

Location: Streetsboro, OH

Reports To: Continuous Improvement Manager

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

What You Will Do:

The Site Lead - People Development & Learning is responsible for driving Learning Initiatives that enable both individual & organizational growth to propel business priorities forward. This role will also serve as a point of contact for HR Business Partners, Managers, and Employees regarding onboarding and the new-hire experience. This role will dual-report to Site Leadership and Zone Learning Leadership.

The responsibilities will include but not be limited to:

• Locally own the creation, management, enforcement, tracking, and improvement of the Training, Learning, and Education pillar within the sites' Continuous Improvement & Analytics program
• Partner with the Local HR Site Lead and Site Leadership to identify learning gaps and needs for the sites, and advocate for the needs of the population at the Corporate Level.
• Collaborate with the North America Zone Learning Leadership, the site EHS+Q lead, and the Continuous Improvement lead to create and drive a program that complements the short-term needs and long-term roadmap of the sites.
• Collaborate with CI task forces on root cause analysis and closure of the improvement glidepath
• Facilitate and administer compliance, technical, and professional development trainings in accordance with the PD&L strategy and Local Needs Assessments
• Facilitate Day 1 Orientation, including critical introductions to onsite EHS and technical trainers
• Enrollment of eligible new hires and employees into corporate-led trainings such as Discovery
• Ensure employees complete required My Learning Trainings, such as Unconscious Bias, Ethics Training, and Green Steps.
• Delivering leadership development micro-learning sessions each month on a consistent schedule as part of the new hire onboarding experience.
• Holding new hires and hiring managers accountable to technical/functional training requirements as dictated in LMS & New Hire Guide
• Updating content and re-circulating New Hire Guide across sites to ensure adoption 2x/year

• Serving as point of contact for participants in Functional SME Program, including nomination/selection process, program orientation, quarterly check-ins, and content updates in Program Playbook
• Managing localized Buddy Program, including facilitating Week 1 introductions and cascading training manual
• Administering data collection activities to evaluate and improve elements of onboarding learning journey.
• Benchmark internal and external best practices to drive excellence in Learning and Education for the sites.
• Obtain Learning Certification for the site in order to manage back-end data of all Learnings (registration, tracking, documentation, control of records, etc)
• Responsible for administration and governance of all other site-specific learning requirements, particularly ones that require certification, inclusive but not limited to:

• Forklift driving
• EHS Policy and Compliance training
• Facilitate walkthroughs of HR Platforms or Programs such as One Profile, etc

• Manage all site communications around all relevant PD&L Initiatives

What We Are Looking For:

Required Qualifications:

• Supply Chain Experience: 1.5 years minimum working in an operations environment
• Work experience in Learning & Development (L&D) / HR preferred
• General knowledge of Lean / Six Sigma preferred
• Collaboration across multiple levels of leadership and departments: Ability to work in a matrixed leadership environment (HR + Supply Chain), while also driving tactical execution and enforcement of training programs with Fulfillment teams, supervisors, and managers. etc.
• Developing and delivering solutions including instructional design, storytelling, and facilitation skills
• Learning Practice knowledge of adult learning principles and L&D best practices and trends.
• Ability to consult on the best learning experience and solution
• Demonstrated analytical and problem-solving skills, including experience providing objective feedback and accurate root cause analysis
• Knowledge of business dynamics and P&L, Operations challenges and key trends, competitors, market trends, and consumers
• Perform business analyses and learning needs assessment to drive results
• Ability to set goals and finish deliverables on time
• Ability to think strategically, understand organizational goals, formulate objectives, determine priorities, and link to learning

Don't meet every single requirement?

At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer

and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [emailprotected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan:

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.