Manager Site II - Westchase

BayCare Health System; Tampa (FL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Paid Time Off

Tuition Reimbursement

Performance Bonus

Leadership Development

Community Discounts

Job summary

BayCare Health System is seeking a Manager Site II for the Orthopedic Surgery at Westchase-BMG location in Westchase, FL. The role oversees daily operations, patient access, and service delivery in a moderately complex physician practice, ensuring regulatory compliance and strong team performance.

You will lead budgeting, staffing, and operational improvements while collaborating with Clinical Quality and Central Office leadership.

Qualifications

• Four (4) years of leadership experience in a healthcare delivery setting with a High School Diploma or equivalent.
• Five (5) years of physician practice or ambulatory clinic office experience with a High School Diploma or equivalent.
• Two (2) years of leadership experience in a healthcare delivery setting with a Bachelor's Degree.
• Three (3) years of physician practice or ambulatory clinic office experience with a Bachelor's Degree.

Responsibilities

• Overseeing daily business operations and utilization management of the physician practice.
• Managing patient access, scheduling, and service delivery processes.
• Supporting insurance contract verification, charge entry, and collections activities.
• Leading clinical support operations and quality improvement initiatives.
• Ensuring compliance with HIPAA, risk management, and regulatory requirements.
• Overseeing facility maintenance, purchasing, and operational resources.
• Managing personnel, staffing, coaching, and performance oversight.
• Supporting referral relationships and patient satisfaction initiatives.
• Monitoring operational and financial performance metrics.
• Serving as a liaison to Physician Services, Clinical Quality and Compliance, and Central Business Office leadership.
• Resolving operational issues and implementing process improvements.

Skills

Leadership

Operations management

Patient service

Education

High School Diploma or GED

Bachelor’s Degree in Business

Bachelor’s Degree in Healthcare Informatics

Job description

Join BayCare as a Manager Site II

Location: BMG Orthopedic Surgery at Westchase | Westchase, FL

Facility: BayCare Health System, Orthopedic Surgery at Westchase-BMG

Shift: Days | Monday – Friday

Schedule: Full-Time | Onsite

Status: Exempt

Weekend Work: Not Specified

On Call: Not Specified

Remote Work: Not eligible (Onsite only)

About BayCare

Where Expertise Meets Compassionate Care!

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Manager Site II, you will oversee the daily business and operational functions of a moderately complex physician practice while ensuring exceptional patient service, regulatory compliance, and team performance. This leadership role serves as a key liaison between the practice and organizational leadership while supporting financial, operational, clinical, and administrative excellence.

Key Responsibilities Include:

• Overseeing daily business operations and utilization management of the physician practice
• Managing patient access, scheduling, and service delivery processes
• Supporting insurance contract verification, charge entry, and collections activities
• Leading clinical support operations and quality improvement initiatives
• Ensuring compliance with HIPAA, risk management, and regulatory requirements
• Overseeing facility maintenance, purchasing, and operational resources
• Managing personnel, staffing, coaching, and performance oversight
• Supporting referral relationships and patient satisfaction initiatives
• Monitoring operational and financial performance metrics
• Serving as a liaison to Physician Services, Clinical Quality and Compliance, and Central Business Office leadership
• Resolving operational issues and implementing process improvements
• Performing other duties as assigned

Required Qualifications Education:

• High School Diploma or equivalent (GED)

Preferred:

• Bachelor's Degree in Business
• Bachelor's Degree in Healthcare Informatics or related healthcare field

Experience Required:

• Four (4) years of leadership experience in a healthcare delivery setting with a High School Diploma or equivalent OR
• Five (5) years of physician practice or ambulatory clinic office experience with a High School Diploma or equivalent OR
• Two (2) years of leadership experience in a healthcare delivery setting with a Bachelor's Degree OR
• Three (3) years of physician practice or ambulatory clinic office experience with a Bachelor's Degree

What We Offer

• Medical Benefits (Health, Dental, Vision)
• 401(k) Match and Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Yearly Performance Appraisal and Team Award Bonus
• Leadership Development and Career Growth Opportunities
• Community Discounts and More
• And the chance to be part of an amazing team and a great place to work!

Take the Next Step

Unlock your career potential and join a high-performing leadership team dedicated to delivering exceptional patient care and operational excellence across the BayCare Medical Group.

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.