Manager Site II - Allendale

BayCare Health System; Saint Petersburg (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

401(k) match

Job summary

BayCare Health System seeks a Site Manager II to oversee utilization management and daily operations of a physician practice at the St. Petersburg facility. You will manage patient access, billing workflows, and staff performance to ensure high-quality care and regulatory compliance.

The role emphasizes leadership, financial oversight, and collaboration with clinical and administrative leaders in a dynamic multi-site system in west central Florida.

Qualifications

• High School diploma or equivalent required, or Bachelor’s degree in Business/Healthcare.
• Strong written and verbal communication skills.
• Proven ability to lead teams in a clinical/ambulatory setting.
• Understanding of financial, operational, and regulatory aspects.

Responsibilities

• Oversees utilization management and daily business operations of the physician practice at the facility.
• Ensures HIPAA compliance and risk management at the facility level.
• Oversees maintenance and purchasing for the facility.
• Manages patient access, insurance contract verification, charge entry, collections, and referrals.
• Acts as liaison to Directors and CBO for clinical quality and operations.
• Maintains standard office hours and supports staff scheduling.

Skills

Critical thinking

Medical terminology

Teamwork

Communication

Time management

Customer service

Independent work

Problem solving

Education

High School diploma or equivalent

Bachelor’s in Business

Bachelor’s in Healthcare

Job description

Position Details

Location: St. Petersburg, FL - Allendale

Location: St. Petersburg, FL - Allendale

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

BayCare is currently in search of our newest Site Manager II who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Status: Full Time (Exempt)

Shift: 8:00 AM to 5:00 PM (may vary)

Days: Monday – Friday

The Site Manager II Is Responsible For

In a complex practice, oversees the utilization management and daily business operations of the physician practice at the facility.

• Possesses a clear understanding of the financial, operational, administrative, and regulatory aspects of the facility.
• Ensures HIPAA compliance and Risk Management at the facility level.
• Oversees maintenance and purchasing for specific facility.
• Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
• Acts as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO.
• Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary

Education

• Required High School or Equivalent
• Or Bachelor’s Business
• Or Bachelor’s Healthcare

Experience

• 4 years leadership in a health delivery setting with High School Diploma or Equivalent; or
• 5 years physician or ambulatory clinic office with High School Diploma or equivalent; or
• 2 years leadership in a health delivery setting with Bachelor's Degree; or
• 3 years physician or ambulatory clinic office experience with a Bachelor's Degree.

Specific Skills

• Critical thinking skills; Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team; Written and verbal communication skills
• Time management skills; Customer service skills
• Work independently; Problem solving
• Communicate clearly with individuals at all levels of the organization
• Analyze systems and processes and problem solve solutions
• Organizational skills; Financial Management skills

Benefits

BayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!