Manager Site II - Primary Care

Baycare; Wesley Chapel (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

401(k) match

Annual bonus

Community discounts

Job summary

BayCare is seeking a Site Manager II for our Primary Care location in Wesley Chapel, FL. This full-time role oversees daily operations of the physician practice and ensures efficient patient access and service delivery.

The position requires leadership experience in health delivery, strong communication, and a solid grasp of regulatory compliance. Regular hours are 8:00 AM–5:00 PM, Monday through Friday, with potential variation.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s in Business may substitute.
• 4 years leadership in a health delivery setting with HS diploma or equivalent; or
• 5 years physician or ambulatory clinic office with HS diploma or equivalent; or
• 2 years leadership with Bachelor’s; or
• 3 years physician/clinic office experience with Bachelor’s.

Responsibilities

• Oversee utilization management and daily business operations of the physician practice at the facility.
• Ensure HIPAA compliance and risk management at the facility level.
• Oversee maintenance and purchasing for the facility.
• Manage patient access, insurance verification, utilization management, charge entry, collections, clinical support, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
• Act as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO.
• Office hours are Monday–Friday 8:00 AM to 5:00 PM, hours may vary.

Skills

Critical thinking

Medical terminology

Teamwork

Communication

Problem solving

Independent work

Financial management

Organizational skills

Education

High school or equivalent

Bachelor’s in Business

Job description

Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area.Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

BayCare is currently in search of our newest Site Manager II who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Location: Wesley Chapel, FL - Primary Care

Status: Full Time (Exempt)

Shift: 8:00 AM to 5:00 PM (may vary)

Days: Monday - Friday

The Site Manager II is responsible for:

In a complex practice, oversees the utilization management and daily business operations of the physician practice at the facility.

• Possesses a clear understanding of the financial, operational, administrative, and regulatory aspects of the facility.
• Ensures HIPAA compliance and Risk Management at the facility level.
• Oversees maintenance and purchasing for specific facility.
• Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
• Acts as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO.
• Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary

Education

• Required High School or Equivalent
• Or Bachelor’s Business

Experience

• 4 years leadership in a health delivery setting with High School Diploma or Equivalent; or
• 5 years physician or ambulatory clinic office with High School Diploma or equivalent; or
• 2 years leadership in a health delivery setting with Bachelor's Degree; or
• 3 years physician or ambulatory clinic office experience with a Bachelor's Degree.

Specific Skills

• Critical thinking skills; Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team; Written and verbal communication skills
• Work independently; Problem solving
• Communicate clearly with individuals at all levels of the organization
• Analyze systems and processes and problem solve solutions
• Organizational skills; Financial Management skills

BayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled