Manager Site II - Carrollwood Primary Care

BayCare Health System; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401(k) match

Annual merit increases

Team award bonus

Community discounts

Job summary

BayCare Health System in Tampa, FL is hiring a Site Manager II to oversee utilization management and daily operations of a physician practice. This full-time role requires strong leadership, HIPAA knowledge, and financial acumen.

Qualifications include High School or equivalent, or Bachelor's in Business/Healthcare, plus several years of leadership in health delivery or ambulatory settings. Conventional hours are Mon-Fri, 8:00 AM–5:00 PM, with potential variation.

Qualifications

• Minimum required: High School diploma or equivalent, or Bachelor’s degree in Business or Healthcare.
• Strong understanding of HIPAA and regulatory concepts.
• Excellent written and verbal communication across levels.
• Ability to analyze systems, manage finances, and lead a team.

Responsibilities

• Oversee utilization management and daily business operations of the physician practice.
• Ensure HIPAA compliance and Risk Management at the facility.
• Manage patient access to services, verifications, charge entry, and collections.
• Coordinate with Directors and support quality improvement and referrals.

Skills

Critical thinking

Medical terminology

Communication

Time management

Problem solving

Teamwork

Financial management

Education

High School or equivalent

Bachelor’s Business

Bachelor’s Healthcare

Job description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

BayCare is currently in search of our newest Site Manager II who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

Location: Tampa, FL - Primary Care

Status: Full Time (Exempt)

Shift: 8:00 AM to 5:00 PM (may vary)

Days: Monday – Friday

The Site Manager II Is Responsible For

In a complex practice, oversees the utilization management and daily business operations of the physician practice at the facility.

• Possesses a clear understanding of the financial, operational, administrative, and regulatory aspects of the facility.
• Ensures HIPAA compliance and Risk Management at the facility level.
• Oversees maintenance and purchasing for specific facility.
• Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.
• Acts as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO.
• Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary

Education

• Required High School or Equivalent
• Or Bachelor’s Business
• Or Bachelor’s Healthcare

Experience

• 4 years leadership in a health delivery setting with High School Diploma or Equivalent; or
• 5 years physician or ambulatory clinic office with High School Diploma or equivalent; or
• 2 years leadership in a health delivery setting with Bachelor's Degree; or
• 3 years physician or ambulatory clinic office experience with a Bachelor's Degree.

Specific Skills

• Critical thinking skills; Computer skills appropriate to position
• Medical Terminology use and understanding
• Work with a team; Written and verbal communication skills
• Time management skills; Customer service skills
• Work independently; Problem solving
• Communicate clearly with individuals at all levels of the organization
• Analyze systems and processes and problem solve solutions
• Organizational skills; Financial Management skills

Benefits

BayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled