Manager, Sid Mashburn Charlotte

Annmashburn; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Parental Leave

Generous Time Off

Clothing Allowance

Employee Discount

Employee Referral Program

Job summary

An exciting opportunity awaits at a forward-thinking apparel brand in Charlotte! As a Manager, you'll lead a talented team to deliver exceptional retail experiences while engaging with the community. Your leadership will inspire a culture of service and excellence, ensuring your team thrives in a supportive environment. This role offers a chance to shape the brand's presence and drive business success through strategic decision-making in merchandising and customer engagement. If you're passionate about retail and dedicated to nurturing talent, this position is perfect for you!

Qualifications

• 5+ years of leadership experience in retail.
• Proven success in recruiting and motivating diverse teams.

Responsibilities

• Select, hire, train, and retain an exceptional team.
• Lead and motivate the team to provide world-class service.
• Oversee strategic marketing and community engagement.

Skills

Leadership

Team Management

Customer Service

Communication Skills

Project Management

Job description

WHAT IS THE BRAND?

Mashburn is an Atlanta-based apparel and lifestyle brand launched in 2007 with a single passion: taking care of people. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn) alongside other high-quality, iconic brands. We want to be the world's go-to omnichannel lifestyle shop - a place that embodies service and style, accessibility, and luxury, and, for us, the very best of everything. Most excitingly, our story is still unfolding, and incredible growth opportunities lie ahead...

WHAT IS THE JOB?

As Manager in our new Sid Mashburn Charlotte shop, in Specialty Shops SouthPark, you'll be responsible for leading a talented team to deliver a transformational retail experience. You will proudly represent Mashburn in the community, engaging with a variety of organizations and influencers to help connect them with the brand through events, outreach and more. You'll also use your expertise to help train and influence the team, and drive business decisions regarding merchandising, product placement, and sales strategy. This job has an estimated start date of July/August 2025.

WHAT ARE THE RESPONSIBILITIES?

• Select, hire, train and retain an exceptional team of service all-stars.
• Lead, inspire and motivate the team to provide world-class service and experience to customers.
• Create a climate in which team members want to do their best.
• Own the total performance of the store's service, operation, and people.
• Serve the team to allow them to focus and deliver on goals, tasks, and other company initiatives.
• Role model the ability to relate well to all kinds of people.
• Oversee the strategic marketing of Mashburn in the community through events and more.
• Reflect our core values of Hopeful, Helpful, Hardwork, Nimble, Hospitable and Humble.

WHAT ARE THE ESSENTIALS?

• A proven leader with 5+ years of leadership experience; retail preferred.
• A track record of success in recruiting, selecting, coaching, and motivating a diverse team.
• A desire to take care of every person on your team so that they can take care of our customers.
• An overwhelming drive to deliver results and growth in a fast-paced environment.
• The ability to manage multiple projects and deadlines while still serving the mission every day.
• A love of dressing up, not just because you have to.
• Exceptional oral and written communications skills.
• Ability to micro- and macro-manage projects.
• Efficient and effective process and people management.
• Proactive tactical and strategic planning.
• An unyielding belief in service over self.
• Ability to shift gears quickly and comfortably and problem solve complex issues.

Benefits: Medical, Dental, Vision, Life Insurance, 401k, Parental Leave, Generous Time Off Policies, Clothing Allowance, Employee Discount, Employee Referral Program.