Manager, Sid Mashburn Houston

Annmashburn; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Parental Leave

Generous Time Off Policies

Clothing Allowance

Employee Discount

Employee Referral Program

Job summary

A renowned apparel and lifestyle brand is seeking a Manager for their Houston shop. The role involves leading a talented team to provide an exceptional retail experience and managing various operational aspects of the store. Candidates should have 5+ years of retail leadership experience, excellent communication skills, and a dedication to customer service. Benefits include medical, dental, vision insurance, 401k, and clothing allowance.

Qualifications

• 5+ years of leadership experience in retail preferred.
• Proven success in team recruitment, coaching, and motivation.
• Exceptional oral and written communication skills.

Responsibilities

• Lead a talented team to deliver a transformational retail experience.
• Select, hire, train and retain an exceptional team.
• Oversee strategic marketing in the community through events.

Skills

Leadership experience

Team motivation

Customer service skills

Communication skills

Project management

Job description

WHAT IS THE BRAND?

Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets a nationally recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn), and other high‑quality, iconic brands. Mashburn aims to be the best in American style and service... a brand that offers luxury‑quality product at accessible prices, delivered with a memorable customer experience, and driven by a deeply personal brand voice that expresses the passion and inspiration of our founders.

WHAT IS THE JOB?

As the Manager in our Sid Mashburn Houston shop, you will be responsible for leading a talented team to deliver a transformational retail experience. You will proudly represent Mashburn in the community, engaging with a variety of organizations and influencers to help connect them with the brand through events, outreach and more. You’ll also use your expertise to help train and influence the team, and drive business decisions regarding merchandising, product placement, and sales strategy. This is a full‑time, salaried, exempt position.

WHAT ARE THE RESPONSIBILITIES?

• Select, hire, train and retain an exceptional team of service all‑stars
• Lead, inspire and motivate the team to provide world‑class service and experience to customers
• Create a climate in which team members want to do their best
• Own the total performance of the store's service, operation, and people
• Serve the team to allow them to focus and deliver on goals, tasks, and other company initiatives
• Role model the ability to relate well to all kinds of people
• Oversee the strategic marketing of Mashburn in the community through events and more

WHAT ARE THE ESSENTIALS?

• A proven leader with 5+ years of leadership experience; retail preferred
• A track record of success in recruiting, selecting, coaching, and motivating a diverse team
• A desire to take care of every person on your team so that they can take care of our customers
• An overwhelming drive to deliver results and growth in a fast‑paced environment
• The ability to manage multiple projects and deadlines while still serving the mission every day
• A love of dressing up, not just because you have to
• Exceptional oral and written communications skills
• Ability to micro‑ and macro‑manage projects
• Efficient and effective process and people management
• Proactive tactical and strategic planning
• An unyielding belief in service over self
• Ability to shift gears quickly and comfortably and problem‑solve complex issues
• Reflects our Core Values of Hopeful, Helpful, Hardworking, Humble, Hospitable, and Nimble.

Benefits: Medical, Dental, Vision, Life Insurance, 401k, Parental Leave, Generous Time Off Policies, Clothing Allowance, Employee Discount, Employee Referral Program.