Manager, Shotlink Technical Operations

PGA TOUR, Inc; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life and Disability insurance

Paid time off and paid holidays

401(k) plus employer match and company

Health Savings Account/Medical and Dep

Flexible Spending Accounts

Wellness Program

Membership to TPC Sawgrass

Job summary

PGA TOUR, Inc seeks a tech-enabled professional to integrate new technology into ShotLink, troubleshoot field issues, and test prototypes on-site. You’ll manage vendor relations, ensure staff coverage for tournaments, and stay the point of contact for technical questions across servers, power, and networking.

The role emphasizes travel, teamwork, and reliable communication while supporting operations with current and new technology in a high-profile sports environment.

Qualifications

• Bachelor’s degree required and five years of related experience.
• Understanding of networking, servers and operating systems is required.
• Extensive travel required.

Responsibilities

• Oversee the camera build team and ensure specifications are met.
• Serve as the point of contact for technical issues and questions.
• Manage relationships with technology vendors and ensure proper staffing.
• Test new technology and prototypes for feasibility in field.
• Generate reports and document successes and issues.
• Act as the point of contact for servers, power, internet, and equipment.
• Maintain technical and operations documentation and truck logistics.

Skills

Bachelor's degree

Five years experience

Networking knowledge

Servers

Operating systems

Teamwork

Initiative

Dependability

Promptness

Multi-tasking

Cooperation

Communication skills

Vehicle operation

Education

Bachelor's degree

Job description

The Best Players Need the Best People. Responsible for integrating new technology into current ShotLink processes and troubleshooting potential issues/solutions in the field. Test new technology and prototypes in the field, manage technology vendor relationships and serve as the point of contact for technical issues.

QUALIFICATIONS

• Bachelor’s degree required Five years of related experience is required Understanding of networking, servers and operating systems is required Extensive travel required
• teamwork, initiative, dependability and promptness
• ability to simultaneously work on multiple projects
• ability to work cooperatively with a variety of individuals
• excellent communication skills Able to safely operate a utility vehicle such as, but not limited to, golf carts, utility carts, and shuttle carts

RESPONSIBILITIES/DUTIES

Oversee the camera build team and ensure all specifications are met; serve as the point of contact for technical issues and questions Manage the relationship with technology vendors and is responsible for equipment replacement. Ensure that vendors have proper staffing for tournaments. Also supports operations with current and new technology Test new technology and prototypes for feasibility of use in field. Work with Information Systems to determine how it can be successful Generate reports about the technology; document successes and issues as well as changes that need to be occur Act as the point of contact for servers, power, internet and equipment Responsible for technical, operational documentation and reports, as well as, assets documentation and truck logistic schedules Special projects or other duties as assigned

When most people think of the PGA TOUR, they envision famous golfers, exciting tournaments, and the TOUR’s generous support of more than 3,000 charities. We are all of these things, but there’s much more to the PGA TOUR than meets the eye. Behind the TOUR’s international reputation for sports excellence and philanthropic leadership is a dedicated team of business, sports management and entertainment professionals working together to support our players and advance our mission. Headquartered in Ponte Vedra Beach, Fla., we’re a dynamic group of individuals with diverse talents who share a deep respect for the sport of golf and the positive impact it has in communities across the United States and internationally. If your goals include being part of an exciting team that emphasizes professional development and the personal satisfaction of contributing to important causes, we encourage you to explore the many advantages and benefits of a career with the TOUR.

Our benefits may include:

• Medical, Dental and Vision
• Life and Disability insurance
• Paid time off and paid holidays
• 401(k) plus employer match and contribution
• Health Savings Account/Medical and Dependent Care
• Flexible Spending Accounts
• Wellness Program
• Membership to TPC Sawgrass

EOE The TOUR is an equal opportunity employer. We do not discriminate or tolerate discrimination on the basis of race, sex, sexual orientation, religion, national origin, age, disability, marital status, color, ancestry, citizenship status, uniform services member status, pregnancy, gender, gender identity, gender expression or any other classification or differences protected by applicable law.