Manager - Security Special Events and Projects

Bally's Interactive; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

$7 Daily Garage Parking

Job summary

Bally's Interactive is seeking an experienced Security Program Manager to lead protective operations for resort and event security at our Chicago property. You will manage VIP details, executive protection teams, and coordinated security for high-profile events with internal and external partners.

You will develop standards for property openings, expansions, and major renovations, while ensuring compliance with Illinois Gaming Board requirements and all applicable laws.

Qualifications

• Oversee multiple security teams including K9, executive protection, armed personnel, and contractors.
• Develop and implement security policies for openings, expansions, and major projects.
• Coordinate with multiple departments and external agencies to ensure safety and compliance.

Responsibilities

• Manage K9, executive protection, armed personnel, contractors, and event-specific security resources.
• Oversee pre-opening security projects: staffing, post assignments, access control, emergency procedures, equipment, testing, and readiness.
• Develop security policies for openings, expansions, renovations, and major projects.
• Plan security and crowd-management operations for events like conventions, concerts, theatre, weddings, and corporate gatherings.
• Attend pre-event meetings to identify client needs and provide security recommendations.

Skills

Executive protection

VIP liaison

Crowd management

Security incident management

Education

Bachelor's degree + 10 years security experience

High School diploma or equivalent + 5 years security experience

Tools

Access control systems

Job description

Responsibilities:

• Manage the K9 team, Executive Protection team, armed personnel, contractors, and event-specific security resources.


• Manage resort and casino pre-opening security projects, including staffing, post assignments, access control, emergency procedures, equipment, inspections, testing, and operational readiness.


• Develop and implement security policies, procedures, systems, and standards for property openings, expansions, renovations, new venues, and major projects.


• Plan and execute customized security and crowd-management operations for conventions, concerts, theater performances, weddings, banquets, corporate summits, VIP visits, dignitary details, and other special events.


• Attend pre-convention and pre-event meetings to identify client needs and provide appropriate security recommendations and support.


• Coordinate with the Security Department Manager to ensure all security requirements are met and all event posts are properly staffed and covered.


• Coordinate with Event Sales, Convention Services, Banquets and Catering, Theater and Entertainment, Facilities and Engineering, Transportation, Guest Services, Hotel Operations, vendors, and contractors.


• Serve as the primary security liaison for VIPs, celebrities, executives, dignitaries, and government protection details, including close protection, motorcade operations, private floor sweeps, secure routes, and restricted-access areas.


• Serve as a point of contact for the Illinois Gaming Board and coordinate with all relevant local, county, state, and federal law enforcement, fire, emergency medical, regulatory, and public safety agencies.


• Coordinate agency and contractor support for traffic control, emergency access, perimeter security, crowd management, communications, protective operations, inspections, and special-event requirements.


• Manage security incidents, medical emergencies, disturbances, evacuations, suspicious activity, and other emergencies; coordinate response with resort leadership and appropriate public safety agencies.


• Conduct briefings, assessments, drills, and post-event reviews; prepare detailed reports and ensure compliance with company policies, Illinois Gaming Board requirements, applicable laws, regulations, and security procedures.


• Perform other duties as assigned

Additional Benefits:

• $7 Daily Garage Parking

Physical Demands & Work Environment:

• Must be 21 years of age or older


• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board


• A high school diploma or equivalent with five years of law enforcement, security, or casino security-related experience is required


• A bachelor's degree with ten years of law enforcement or an equivalent role of casino security in like position is preferred


• Must have excellent verbal and written communication skills


• Must have the ability to interact with a variety of people


• Must have flexible availability with scheduling, including shifts and days off


• Must be able to adapt and thrive in a fluid, high-stress, and fast-paced environment


• Must have outstanding organizational skills


• Must be able to manage multiple priorities simultaneously


• Requires strong analytical and problem-solving abilities


• Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift


• Requires visual acuity to perform close-up activities and peripheral oversight


• Requires manual dexterity to operate a keyboard


• Must be able to read, speak, and correspond in the English language


• The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.