Manager - Sales Support 4C

Genpact Ltd.; Village of Pelham (NY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Genpact Ltd. is seeking an Alliance Manager to drive strategic partnerships with external organizations across sales, product, and marketing functions in a fast‑moving, innovation‑driven environment.

You will identify and negotiate partnerships, monitor performance, and mentor the alliance team while building trusted relationships with key stakeholders to unlock growth across the U.S. market in a hybrid work setting.

Qualifications

• Bachelor’s degree in business, economics, or finance.
• MBA or analytics master preferred.
• CFA/CIMA/CSE or CPQ certification advantageous.

Responsibilities

• Develop and implement alliance strategies that align with organizational goals and strengthen market positioning.
• Identify, negotiate, and manage strategic partnerships with external organizations to drive business growth.
• Collaborate with cross-functional teams (sales, product, marketing, legal, operations) to ensure effective execution of alliance initiatives.
• Monitor and evaluate partnership performance, providing insights and recommendations to optimize outcomes and long-term value.
• Lead, mentor, and guide the alliance management team to ensure high performance and professional development.
• Build and maintain strong, trust-based relationships with key partners and stakeholders.

Skills

AWS

Asset Management

CRM

Data Analytics

Data Science

Data Visualization

Deal Management

Cloud Computing

Campaign Management

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

CFA - Skillab

CIMA - DataTrained

CSE - TCSTCS

Salesforce Certified CPQ Specialist - Trailhead

Tools

Databricks Platform

Coupa

Trailhead

Job description

Job Description

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

• Develop and implement alliance strategies that align with organizational goals and strengthen market positioning.
• Identify, negotiate, and manage strategic partnerships with external organizations to drive business growth.
• Collaborate with cross-functional teams (sales, product, marketing, legal, operations) to ensure the effective execution of alliance initiatives.
• Monitor and evaluate partnership performance, providing insights and recommendations to optimize outcomes and long‑term value.
• Lead, mentor, and guide the alliance management team to ensure high performance and professional development.
• Build and maintain strong, trust‑based relationships with key partners and stakeholders, serving as a primary point of escalation when needed.
• Stay informed on industry trends, competitor strategies, and market dynamics to identify new partnership opportunities and strengthen the alliance portfolio.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics
• Certifications Certified Financial Analyst (CFA) - SkillabSkillab
• Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained
• Certified Sales Executive (CSE) - TCSTCS
• Salesforce Certified CPQ Specialist - TrailheadTrailhead

Required Skills

• Accounting
• Accounting
• Amazon Web Services (AWS)
• Asset Management
• Audit Support
• Banking Capital Markets
• Bank Risk Management
• Budgeting
• Business Planning and Control System (BPCS)
• Campaign Management
• Claims Management
• Cloud Computing
• Commercial Modeling
• Consumer Goods and Services
• Coupa
• Critical Thinking
• Customer Relationship Management (CRM)
• Data Analytics
• Databricks Platform
• Data‑Driven Decision Making
• Data Literacy
• Data Science
• Data Tools
• Data Visualization
• Deal Management {+ 82 more}

Language

English, English Language Proficiency - English (OVERALL - Proficient - C2), English (OVERALL - Proficient - C2)

Additional Job Location

Job Type Regular Master Skill List - Sales Support Remote Type - Hybrid Work Shift - Any (United States of America)

The approximate annual base compensation range for this position is: 60,000 to 75,000 USD “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission‑critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you’ll be in it.

At Genpact, your expertise grows because you’re inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you’ll work on real challenges that change how the world’s leading companies operate. There’s a lot to learn here, and room to grow.