Manager - Sales Operations

CSS; West Columbia (SC); On-site; USD 110,000 - 140,000; Full time

Job summary

Wesco, a leading Grid Services organization, seeks a Manager – Sales Operations to drive effectiveness, improve efficiencies, and expand productivity within the sales organization.

You will collaborate with sales leaders, standardize processes, and oversee revenue planning and forecasting to align with company targets. Strong analytical and leadership skills are essential for this role in a matrix environment.

Qualifications

• Bachelor’s Degree required; Master’s Degree preferred.
• 6 years of relevant experience in a matrix environment.
• 4 years experience in managing against budgets, including sales and profit growth.
• 3+ years experience as a team lead or sales leader.

Responsibilities

• Collaborate with sales leaders and internal support resources to identify areas of improvement and align departmental goals.
• Drive standardized processes to improve productivity and data quality across systems and tools.
• Coordinate revenue planning, pipeline reviews, and quarterly forecasts with sales teams.
• Define and publish standard operating procedures for the sales organization.
• Lead change in cross-functional teams to achieve margin growth and efficiency.

Skills

Leadership

Analytical thinking

Budget management

Decision making

Cross-functional collaboration

Project management

Communication

Attention to detail

Time management

Education

Bachelor’s Degree

Master’s Degree (preferred)

Job description

We are seeking a Manager - Sales Operations to join our team! As a Manager – Sales Operations, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco’s growing Grid Services team. You will be responsible for continuously improving and safeguarding our sales-centric culture, making Wesco the employer of choice for industry’s best sales professionals.

Responsibilities:

• Works with sales leaders and multiple internal support resources to identify areas of improvement where bandwidth can be created while eliminating misalignment of departmental goals that hinder delivery of value to clients, sales, and margin expansion.
• Executing process with consistent dataset to ensure productivity and efficiency, including those designed from systems and tools utilized by the team.
• Implements uniform process whereby sales leaders evaluate data and performance of sales targets.
• Leverages standardized process and procedures used across Grid Services to increase productivity and drive high-performance culture.
• Coordinates the manual and yearly revenue planning process, ensuring sales and margin targets are defined, tracked, and met.
• Works with sales managers to create and deploy standardized quarterly pipeline reviews.
• Drives creation and implementation of processes used by sales, estimating and project management teams.
• Reviews and approves standard operating procedures, ensures they are published and shared with all impacted team members.
• Defines expectations and business rules for utilization and data quality within systems and tools ysed by team.
• Drives consistent process using well defined datasets, including historical trends, backlog, and pipeline to establish branch and region forecasts.
• Ensures compliance to Wesco standards and guidelines, conducing research into transactions when needed.
• Will have direct reports.

Qualifications:

• Bachelor’s Degree required; Master’s Degree preferred.
• 6 years of relevant experience in a matrix environment.
• 4 years experience in managing against budgets, including sales and profit growth.
• 3+ years experience as a team lead or sales leader.
• Ability to manage multiple tasks at once.
• Strong decision-making and problem-solving skills.
• Sense of urgency and deadline driven.
• Strong analytical skills.
• Strong interpersonal and communication skills.
• Demonstrates attention to detail/organization skills.
• Excellent written and verbal communications.
• Ability to influence and lead change in a cross-functional team environment.

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