Manager, Sales Development

Kapitus; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Kapitus is seeking a Manager, Sales Development – Direct Sales to lead an internal SDR2 team, oversee monthly metrics, and drive new business funding. You will collaborate with the SVP of Direct Sales, SVP of Marketing, and SDR leadership to hit monthly targets.

This role requires 2+ years in B2B sales and management, strong communication, analytics, and contract negotiation skills, and a track record of exceeding goals.

Qualifications

• Bachelor’s degree or comparable experience preferred.
• 2+ years of B2B sales experience in payment processing or financial services.
• 2+ years of management experience in B2B sales.
• Excellent verbal, written, and interpersonal communication.
• Strong analytical and presentation skills.
• Experience negotiating contracts/partnerships is a plus.
• Proven track record of meeting and exceeding sales goals.

Responsibilities

• Lead SDR2 team, review approvals, manage sales pipeline, and ensure deals close compliantly.
• Attend weekly calls with Marketing, Product, and Sales Ops teams.
• Track aged and reworked accounts and Marketing opportunities currently owned.
• Understand Direct Sales Marketplace and our full product suite.
• Convert new business at set percentage aligned with Direct Sales expectations.
• Collaborate with Marketing for product knowledge and sales resources.
• Coordinate with Product to enable relevant technological improvements.
• Strategize to grow accounts and resolve recurring issues.
• Coach, mentor and enablement to inspire performance.
• Lead hiring, performance management, compensation and evaluation.
• Work with leadership and HR on career growth and succession plans.
• Other tasks and duties as required by management.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical skills

Presentation skills

Phone skills

Education

Bachelor’s degree or equivalent

Job description

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email [e-mail]

The Manager, Sales Development – Direct Sales is a key leadership role within the Direct Sales Organization. They will manage an internal Sales Team of SDR2s and oversee all monthly conversion metrics, including Volume (On B/S & Third Party), Gross Commission, Approval %, and Closing %. The Manager I works directly with the SVP of Direct Sales, the SVP of Marketing, and the Sales Development Manager of SDR1s. Their team is solely responsible for hitting all marketing targets set forth by the Marketing and Finance departments on a monthly basis.

The Manager is responsible for managing the sales pipeline, originating and funding newbusiness, and providing weekly and monthly updates to the SVP of Direct Sales and theSVP of Marketing.

What You Will Do:

• Work closely with all SDR2 direct reports, assigning and reviewing approvals, managing their sales pipeline, and ensuring all deals are closed in a compliant and efficient manner
• Attend weekly calls with the Marketing team, Product team, and Sales Ops team
• Track and manage a sales pipeline of all Aged and Reworked Accounts & Marketing opportunities that Direct Sales currently owns
• Have a full understanding of the Direct Sales Marketplace and our full product suite
• Ability to convert new business at set percentage aligned with Direct Sales expectations
• Work closely with SDR2’s and Marketing Team to provide them product knowledge, marketing and sales support resources, and partnership updates they need to be aware of
• Act as a liaison between the Sales and Product team to enable any technological advancements that would best suit the team
• Strategize and implement new methods to grow accounts and resolve reoccurring issues
• Inspire and create a motivating environment through coaching, mentoring, and enablement
• Provide opportunities to participate in both formal and informal developmental activities
• Work with senior leaders and department head, set expectations for all team members and hold employees accountable for results
• Lead hiring, performance management, compensation, and evaluation of team members
• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs
• Other tasks and duties, as required by management

What We’re Looking For:

• Bachelor’s degree and/or comparable experience preferred
• 2+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success
• 2+ years of management experience, ideally in B2B sales
• Excellent verbal, written, and interpersonal communication skills
• Excellent analytical, presentation, and phone skills
• Experience with contract/partnership negotiations is a plus
• Proven success in meeting and exceeding sales goals
• Communicate decisions effectively in both verbal and written communication
• Team player with a strong sense of accountability
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