Account Executive, Renewal Sales

Kapitus; Eastern (KY); Hybrid; USD 49,500 - 60,500; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Account

Paid maternity and parental leave

Tuition reimbursement

401(k) plan with match

Job summary

Kapitus is looking for an Account Executive, Renewal Sales, to manage accounts and drive revenue growth. The role involves engaging with customers and collaborating with various business areas to enhance customer satisfaction and retention.

Candidates should hold a bachelor’s degree and possess at least 1+ years of full sales cycle experience, ideally in Financial Services, along with strong communication and consultative selling skills.

The position offers a competitive salary with comprehensive health insurance, a 401(k) plan, and various other benefits.

Qualifications

• 1+ years of prior full sales cycle experience in Financial Services.
• Experience selling across multiple products and industries.
• Ability to engage stakeholders throughout the sales cycle.

Responsibilities

• Create and drive revenue within a specified region or list of accounts.
• Own the full‑cycle sales process including prospecting and closing business.
• Educate customers on the value of Cash Advance.

Skills

Effective communication

Sales cycle management

Collaboration with internal teams

Consultative selling

Prospecting

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Suite

Job description

Account Executive, Renewal Sales

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive will support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

What You Will Do

• Create and drive revenue within a specified region or list of accounts.
• Drive revenue and own the full‑cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers.
• Provide recommendations based on a customer’s business needs and usage patterns.
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leveraging business from new and established relationships, and strategize, negotiate, and close business.
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries.
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers.
• Educate and effectively communicate to customers the value of Cash Advance.
• Develop trusted internal and customer relationships to create win‑win sales relationships.
• Effectively manage a pipeline working within a defined sales process.
• Properly communicate the status of a deal to internal management, including senior leadership, with realistic timelines and hurdles for overall success.

What We Are Looking For

• Bachelor’s degree or equivalent combination of education and job experience preferred.
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering.
• Experience collaborating with internal sales teams.
• Experience selling that can be used across multiple products and industries.
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance.
• Effective communication with customers using communication tools.
• Experience with CRM programs (Salesforce preferred).
• Excellent verbal and written communication skills and strong accountability.
• Ability to compute basic business math.

Preferred Skills

• Strong organizational skills, adaptability, and ability to work on multiple projects.
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways.
• Strong interpersonal skills and professionalism.
• Consultative selling experience.
• Prospecting skills.
• Competitive spirit.
• Resourceful.
• Welcoming of feedback and coaching.
• Drive for hitting metrics.
• Solution selling ability.
• Discovery skills.
• Objection handling skills.
• Planning and closing skills.
• Collaborate and influence within a team environment.

Kapitus Total Rewards Package Includes

• Competitive Base Salary Range of $55,000 + Commission. The allocated salary will depend on location, skills, and experience.
• Health Insurance: Comprehensive medical, dental, and employer‑paid vision plans through UnitedHealthcare (UHC), with various coverage levels.
• Flexible Spending Account and Lifestyle Spending Account for qualified expenses.
• Full company‑paid short‑term and long‑term disability insurance, vision insurance, and supplemental insurance options.
• Paid maternity and parental leave beyond state‑mandated policies.
• Commuter benefits for parking and transit.
• LifeBalance Program membership with discounts on services.
• Plum Benefits Discount Program with exclusive discounts.
• Tuition reimbursement up to $5,000 annually and conference opportunities.
• Travel reimbursement for work‑related travel.
• Paid time off and sick time.
• 401(k) plan with 25% match up to 6% of salary.

About Kapitus

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we provide small businesses with the financing they need when and how it is needed. We offer a fast‑paced culture, growth opportunities, and comprehensive benefits.

Consideration

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.