Manager, Risk and Insurance

University of Central Florida; Orlando, Northern (FL, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement savings options

Education assistance

Employee discounts

Paid time off

Job summary

University of Central Florida seeks a strategic Manager, Risk and Insurance to protect the university’s mission through robust insurance programs and claims management. The role involves stakeholder collaboration across a complex university landscape and alignment with enterprise risk goals.

The ideal candidate will combine technical insurance knowledge with strong relationship-building, advisory skills, and leadership experience guiding teams and projects across multiple departments.

Qualifications

• Bachelor's or Master's degree and 4+ years of relevant experience.
• Master's degree in Risk Management, Business Administration, Public Administration, Legal Studies, Insurance, or related field.
• Experience administering insurance programs, claims management, or risk transfer documents.
• Strong judgment in evaluating risk exposures and recommending practical solutions.
• Experience leading teams or coordinating cross-departmental projects.

Responsibilities

• Manage university's insurance program with brokers, carriers, and internal stakeholders.
• Administer claims process and liaise with counsel on resolution.
• Oversee automotive self-insurance program and prepare leadership reports.
• Supervise risk reviews, COI, and other risk-related processes.
• Review contracts, leases, and insurance language for exposures.
• Oversee volunteer registration and related reporting.
• Analyze risk exposures and develop policies and procedures.
• Perform other duties as assigned.

Skills

Risk management

Stakeholder management

Contract review

Leadership

Communication

Education

Bachelor's or Master's degree

Master's degree in Risk Management or related field

Job description

The Opportunity

The University of Central Florida is seeking a collaborative and strategic risk management professional to serve as Manager, Risk and Insurance. This position plays a key role in safeguarding the university's mission through management of insurance programs and strategies, claims administration, and stakeholder consultation across a dynamic and complex environment. With exposure to a wide range of academic, research, operational, and administrative initiatives, this role offers the opportunity to address unique challenges, build meaningful partnerships, and contribute to the continued evolution of risk management at one of the nation's largest public universities.

The successful candidate will be a trusted advisor who combines technical expertise with strong relationship-building skills. They will possess the judgment and professionalism needed to navigate complex risk and insurance matters, provide thoughtful recommendations, and support informed decision-making across the university. The strongest candidates will have demonstrated success working with varied stakeholders, interpreting insurance and contractual risk provisions, and advancing initiatives that improve organizational effectiveness while supporting institutional goals.

Responsibilities

• Manage university's insurance program including working with brokers, carriers, state partners, and internal stakeholders to procure and renew existing coverages, evaluating and assessing coverage options to develop recommendations to leadership, conducting comprehensive review of insurance documents, and maintaining insurance schedules as needed.

• Administer university's claims process including the timely submission and reporting of claims, serving as university liaison with brokers, carriers, and state partners on claim-related matters, and partnering with Office of General Counsel and outside counsel on claim resolution including discovery and settlement recommendations.

• Manage the university’s automotive physical damage self-insurance program including formulating university guidelines, reviewing incident details for applicability, facilitating repair of university vehicles involved in incidents, and preparing reports for university stakeholders and leadership.

• Supervise management of a variety of tasks including risk review of potentially hazardous events (SAFE Forms), certificate of insurance, therapy animal requests, and vehicle numbering processes.

• In conjunction with the AVP, Enterprise Risk and Resilience review legal contracts, agreements, and leases for appropriate insurance language and liability exposures.

• Oversee university-wide volunteer registration program including administration of volunteer software, creation of department / event specific volunteer forms, reporting, and responding to audit / investigative inquiries.

• Analyze risk exposures and develop recommended strategies, policies, guidelines, and/or procedures in compliance with federal, state, and local regulations. Assist with the development and communication of presentations, training materials, etc. to educate the broader university community regarding risk and insurance topics.

• Other duties as assigned.

Minimum Qualifications

Bachelor's or Master's degree and 4+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Master's degree in Risk Management, Business Administration, Public Administration, Legal Studies, Insurance, or a related field.

• Experience administering commercial insurance programs, claims management programs, or insurance captives.

• Experience reviewing insurance requirements, risk transfer provisions, indemnification language, and other contractual risk management documents.

• Strong judgment when evaluating risk exposures and recommending practical solutions.

• Previous experience leading teams, mentoring staff, or coordinating projects across multiple departments.

• A customer-service mindset paired with strong technical insurance knowledge.

• Professional designations such as Associate in Risk Management (ARM), Chartered Property Casualty Underwriter (CPCU), or related certifications.

• Experience in higher education, government, public sector, or operational industries.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more…For more benefits information, view the UCF Employee Benefits Guide

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

UCF is proud to be a smoke-free campus and an E-Verify employer.

Department

University Compliance, Ethics and Risk - Enterprise Risk and Insurance Management

Work Schedule

Monday-Friday; 8:00 AM to 5:00 PM

Type of Appointment

Regular

Expected Salary

Negotiable

Job Posting End Date

09-23-2026-12-00-AM

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.