Manager-Revenue & Trade Analytics

MSC Cruises; Miami (FL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

MSC Cruises USA is expanding its Channel Analytics team in the USA. The Manager, Revenue & Trade Analytics will lead the evaluation of pricing actions, promotions, channel performance, and other key commercial initiatives to optimize results.

Working with Revenue Management, Trade Sales, and Channel Analytics, you will shape commercial strategy through rigorous analytics. This is a hybrid position with four days in the Miami office (Mon–Thu) and optional remote Fridays; you will drive analytical

Qualifications

• 5+ years of experience in Revenue Management, Commercial Analytics, or related field
• Advanced Excel and SQL/Python with experience handling large datasets
• Experience developing analytical models, business cases, forecasts, and frameworks
• Strong communication and presentation skills to influence stakeholders
• Experience with Power BI, Tableau, or BI tools preferred

Responsibilities

• Partner with Revenue Management and Trade Sales to support pricing and commercial decisions
• Conduct deep-dive analyses of booking trends, demand patterns, price elasticity, and channel performance
• Design and oversee A/B testing and post-mortem evaluation for pricing actions and promotions
• Measure and evaluate pricing actions, promotions, and other initiatives for optimization
• Lead Trade Analytics activities and guide channel KPI reporting and planning
• Evaluate Trade channel performance and identify demand opportunities and promo ideas
• Support budgeting/forecasting and performance monitoring with analytical modeling
• Translate analyses into actionable recommendations for senior stakeholders
• Lead and develop a team of analysts to foster data-driven decision making

Skills

Advanced Excel

SQL/Python

Data analysis

Communication

Presentation

Education

Bachelor's degree in Business/ Economics/ Mathematics/ Statistics

Tools

Power BI

Tableau

BI tools

Job description

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

MSC Cruises, the world’s third largest cruise line brand is expanding its Channel Analytics team in the USA. Reporting to the Director, Channel Strategy & Analytics, the Manager, Revenue & Trade Analytics will lead the evaluation of pricing actions, promotions, channel performance, and other key commercial initiatives, helping the organization understand what drives performance and where opportunities exist to optimize results. Working closely with Revenue Management, Trade Sales, and Channel Analytics teams, this role will help shape commercial strategy and foster a culture of analytical rigor and fact-based decision-making across the organization.

This is a hybrid position requiring employees to work from the Miami office four days per week (Monday through Thursday), with the option to work remotely on Fridays.

Your Impact

• Partner closely with Revenue Management and Trade Sales leadership to provide analytical support that drive pricing and commercial decision-making
• Conduct deep-dive analyses on booking trends, demand patterns, price elasticity, competitive dynamics, and channel performance, delivering actionable insights and recommendations
• Design and oversee A/B testing and post-mortem evaluation methodologies for pricing actions, promotional offers, channel strategies, and commercial initiatives
• Lead the measurement and evaluation of pricing actions, promotions, and other commercial initiatives, assessing impact and identifying opportunities for optimization
• Oversee Trade Analytics activities and provide analytical guidance that supports channel KPI reporting, planning, and strategic decision-making across the Trade organization
• Evaluate Trade channel business performance holistically and identify demand opportunities as well as tactical/promotional efforts
• Support budgeting/ forecasting, planning, and performance measurement activities through analytical modeling, business reviews, and ongoing performance monitoring
• Translate complex analyses into clear, actionable recommendations for business stakeholders and senior leadership
• Lead and develop a team of analysts, fostering analytical rigor, strategic thinking, and a data-driven approach to problem solving and decision-making

Your Journey so far

• Bachelor’s degree in Business, Economics, Mathematics, Statistics, or a related discipline
• 5+ years of experience in Revenue Management, Commercial Analytics, or a related field
• Advanced Excel and SQL/Python with experience working with large and complex datasets
• Experience developing analytical models, business cases, forecasts, and frameworks to support commercial decision-making
• Strong communication and presentation skills with the ability to influence stakeholders across multiple levels of the organization.
• Experience with Power BI, Tableau, or other business intelligence and visualization tools preferred
• Experience in the cruise, travel, hospitality, airline, or related industries preferred

Information About Visa Requirements If Any

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.