Manager Retail Operations
Rutgers University
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Benefits offered by this job
Job summary
Rutgers University is seeking a Manager Retail Operations in Dining Services for a fully on-site role at Rutgers University – New Brunswick. The position oversees all food production forecasting, planning for a major dining facility, and special events while maintaining compliance with safety standards.
The role reports to the Executive Director and manages a $500,000 annual operating budget. The candidate should have a bachelor’s degree in food service management or related field and at least
Qualifications
- Bachelor’s degree in food service management, culinary arts, nutrition or related field, or equivalent.
- Minimum of two years of experience in food service management.
- Valid driver’s license and ServSafe Certification.
Responsibilities
- Oversees all food production forecasting and planning for a major dining facility including student board, cash, catering and events.
- Identifies objectives and problems and determines means to meet them and eliminate weaknesses.
- Audits all unit activities, funds, records, inventories, and receiving per standards; manages safety and sanitation compliance.
Skills
Education
Tools
Job description
Department Dining Services
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Rutgers, The State University of New Jersey is seeking a Manager Retail Operations for the Department of Dining Services. Reporting to the Executive Director of Dining Services, and in accordance with policies and procedures set forth by Rutgers University Dining Services, supervises all activities, with an annual operation budget of $500,000.
- Oversees all food production forecasting and planning of a major dining facility of Rutgers University Dining Services, including student board, cash, catering and special events.
- Identifies food services objectives and special problem areas and determines means by which objectives might be met and weaknesses eliminated
- Handles the auditing of all unit activities, funds, records and supplies: Food and nonfood inventories, billing of service (weekly operations reports) and receiving food in accordance to standards set by specifications of Dining Services.
- Assures compliance with all safety and sanitations rules and regulations.
FLSA Exempt
Grade 05
Minimum Salary
Minimum Salary 71447.000
Mid Range Salary 90435.000
Maximum Salary
Maximum Salary 109422.000
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Full Time
Standard Hours 37.50
This position requires a fully on-site work arrangement.
Admin Assembly (MPSC)
PeopleSoft
Terms of Appointment
Staff - 12 month
ABP
- Bachelor’s degree, preferably in food service management, culinary arts, nutrition or related field, or an equivalent combination of education and/or experience, plus a minimum of two years of experience in food service management.
- A valid driver’s license would be required for this position.
- ServSafe Certification.
- Excellent communication and customer service skills.
- Computer literacy in industry standard software.
- Four years of experience in the food service management.
- Familiarity with RIAS HCM , Kronos Timekeeper, Absence Reporting System, FoodPro.
- Requires use of a personal vehicle.
- Ability to lift and carry food, equipment and beverage items.
- Ability to work at variety of locations and work a flexible schedule including extended daily hours, weekends, or during recesses.
- Safe Driving Record.
26ST1698
08/31/2026
Regional Campus
Home Location Campus Rutgers University - New Brunswick
TBD
NJ
Manager Retail Operations Job Category Staff & Executive - Food Services/Hospitality/Special Events Department Dining Services
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Rutgers, The State University of New Jersey is seeking a Manager Retail Operations for the Department of Dining Services. Reporting to the Executive Director of Dining Services, and in accordance with policies and procedures set forth by Rutgers University Dining Services, supervises all activities, with an annual operation budget of $500,000.
- Oversees all food production forecasting and planning of a major dining facility of Rutgers University Dining Services, including student board, cash, catering and special events.
- Identifies food services objectives and special problem areas and determines means by which objectives might be met and weaknesses eliminated
- Handles the auditing of all unit activities, funds, records and supplies: Food and nonfood inventories, billing of service (weekly operations reports) and receiving food in accordance to standards set by specifications of Dining Services.
- Assures compliance with all safety and sanitations rules and regulations.
Exempt
05
Minimum Salary 71447.000
Mid Range Salary 90435.000
Maximum Salary 109422.000
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Full Time
37.50
This position requires a fully on-site work arrangement.
Admin Assembly (MPSC)
PeopleSoft
Staff - 12 month
ABP
- Bachelor’s degree, preferably in food service management, culinary arts, nutrition or related field, or an equivalent combination of education and/or experience, plus a minimum of two years of experience in food service management.
- A valid driver’s license would be required for this position.
- ServSafe Certification.
- Excellent communication and customer service skills.
- Computer literacy in industry standard software.
- Four years of experience in the food service management.
- Familiarity with RIAS HCM , Kronos Timekeeper, Absence Reporting System, FoodPro.
- Multiple vacancies.
- Safe Driving Record.
26ST1698
08/31/2026
Regional Campus
Rutgers University - New Brunswick
TBD
NJ
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Required fields are indicated with an asterisk (*).
- * Do you have a bachelor’s degree, preferably in food service management, culinary arts, nutrition or related field, or an equivalent combination of education and/or experience, plus a minimum of two years of experience in food service management?
- Yes
- No
- * Are you available to work evenings and weekends? Please note the hours you are available to work.
- Mornings and Afternoons
- Afternoons and Evenings
- Just Evenings
- All of the above
- Resume/CV
- Cover Letter/Letter of Application
- List of Professional References (contact Info)
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: Non-Discrimination-Statement .
In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-3973 or e-mail us .
Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu .
Rutgers University participates in the E-Verify program as required by law. Learn more about the E-Verify program .
For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or ROCS@hr.rutgers.edu .
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