Manager, Retail Design Project - Travel Retail Americas ( Miami, Florida)

L'Oreal USA, Inc; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

L'Oreal USA, Inc. is seeking a Retail Design Project Manager for the Americas based in Miami.

You will manage and roll-out shop fitting for +19 L'Oreal Group brands across Travel Retail Western & Emerging for the Americas zone, reporting to a Retail Design Group Manager and collaborating with retailers and commercial teams. Key tasks include applying architectural guidelines, coordinating flagship drives, developing pilots for new brands, and ensuring eco-design principles.

Qualifications

• Architectural execution in retail environments with eco-design focus.
• Proficient in scenography and brand storytelling in O+O spaces.
• Ability to adapt brand identity to local airport/retail contexts.
• Experience in project planning and managing budgets.
• Strong English communication and cross-functional collaboration.

Responsibilities

• Apply architectural guidelines to retail spaces and supervise construction or renovation.
• Design, mood, and atmosphere to support brand narrative in stores.
• Adapt local customer expectations while preserving brand identity.
• Plan short- and long-term actions to meet objectives and deadlines.
• Create and manage budgets to control costs and profitability.

Skills

Architecture Execution

Scenography

Brand adaptation

Project planning

Budget management

Creative vision

Autonomy & organization

Cross-cultural communication

Retail design

English mandatory

Tools

SketchUp Pro

Adobe Illustrator

Adobe Photoshop

AutoCAD

Job description

Retail Design Project Manager - Americas

Travel Retail Americas (based in Miami)

JOB SUMMARY

In this exciting role, you will manage and roll-out shop fitting for a selection of +19 L'Oreal Group multi-division brands in Travel Retail Western & Emerging for Americas zone, reporting to a Retail Design Group Manager and in collaboration with retailers and commercial teams.

YOUR ROLE & RESPONSIBILITIES

Operational responsibility

• Ensure consistent brand identity, quality, and detailing, adapting DMI guidelines to the specific requirements of the airport environment.
• Roll out standardized models validated by the Hub Retail Design brand teams, including local technical specificities for the Americas shops.
• Contribute to implement Flagship Drive projects, achieving targeted retail.
• Develop new brands pilot projects: Aesop, Miu Miu...

Strategic vision & innovation:

• Help Area Managers and retailers to develop business, through retail expert positioning.
• Develop innovative solutions to accelerate business growth and brand implementation.
• Control and pilot budget investment in link with retail segmentation
• Consolidate and control brief form communicated by Area Managers and retailers.

Growth & Performance management:

• Oversee and consolidate the list of projects registered by salesforce on Capex tool.
• Manage financial and purchase process (including PO creation on MY Market)
• Conduct quality control of production at the workshop and in-store before implementation, ensuring compliance and operational excellence.
• Share best practices with internal teams and TR Zone fostering continuous improvement and consistent execution.
• Develop innovative eco-design solutions to meet L'Oreal's sustainability targets.

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YOUR KEY STAKEHOLDERS

TRWE Marketing teams, TR zone Marketing and Retail design teams, Hub Retail Design brand teams, Merchandising & Visual Merchandising teams, field teams, Area managers, retailers.

SKILLS YOU WILL GROW

In our dynamic Travel Retail ecosystem

• Agility and entrepreneurial spirit
• Ability to manage complexity
• Strong cross-cultural communication skills and international experience
• Retail expertise

On your job

• Architecture Execution: Applying the architectural guidelines to a retail environment and supervising the construction or renovation of retail spaces while ensuring that eco-design principles are followed, as well as upholding after-sales services .
• Scenography: Designing relevant and inspiring O+O space, atmosphere and mood which supports the brand narrative and strengthens the emotional bond between the brand and the customers.
• Brand local adaptation: Meeting local customer expectations while respecting each brand identity and sense of purpose whilst creating the biggest environmental or social value in the markets.
• Project planning management: Planning the correct short-term and long-term actions and continuously updating and prioritizing them in order to achieve strategic objectives while meeting strategic deadlines.
• Budget management: Creating and managing a budget to control the costs and profitability of a department or project.

PROFILE WE ARE LOOKING FOR

• Creative/innovative & technical vision (incl. materials knowledge to grow durability and limit maintenance)
• Strong autonomy & organization, comfortable in complex environments
• Ability to collaborate with diverse stakeholders (Local retailers and Suppliers, Marketing/Commercial teams)
• Local cultural sensitivity
• Expertise Sketch up Pro, Pack Adobe (Illustrator, Photoshop), Autocad recommended
• English Mandatory / Spanish a plus
• Experience in Retail Design requested