Manager, Regional Practice Support

Corus Ortho; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health spending account

401(k) with employer matching

Employee assistance program

Complimentary orthodontic treatment

Job summary

Corus Orthodontists is seeking a Regional Practice Support Manager to lead the performance and onboarding of orthodontic practices across the network.

You will drive operational improvements, manage budgets, and guide teams through change while supporting practice leadership and staff development.

Qualifications

• 3+ years experience in an orthodontic, dental, or similar practice.
• 5+ years progressive experience in operational, consulting or management role.
• 3+ years people management is considered an asset.
• Exceptional interpersonal and communication skills; ability to communicate effectively verbally and in writing and influence stakeholders.
• Experience with data analysis and developing performance indicators.
• Customer focused mindset and ability to work with different levels of the organization.

Responsibilities

• Oversee ongoing performance and operational improvement of multiple orthodontic practices.
• Own P&L statements, budget management, and cost-reduction strategies.
• Lead small teams on targeted consulting projects for operational improvements.
• Identify key business drivers and develop plans to improve them.
• Plan and facilitate group workshops to achieve network goals.
• Manage complex strategic projects across network regions and implement changes.

Skills

Orthodontic/dental experience

Operational management

Data analysis

Stakeholder communication

People management

Project leadership

Job description

Manager, Regional Practice Support

We are looking for a Regional Practice Support Manager to join our growing team at Corus Orthodontists. At Corus, you will be part of a dynamic team and will have the opportunity to make significant contributions to support our exciting future – supporting our high-performing orthodontic practices and driving sustainable change.

Corus Orthodontistsis a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We are one of the fastest growing orthodontic partnerships with over 50 practices, in both Canada and the USA, and employ over 1000 team members.

The Opportunity:

Reporting to the Senior Manager, the Regional Practice Support Manager will be the primary point of contact for the Practice Manager and Doctor of multiple orthodontic practices. You will be a key member of a team of individuals that will help onboard, integrate, and lead orthodontic offices that join our partnership of high-performing practices. Engagements will range from large corporate-wide initiatives to supporting and coaching practice team members through various business and staffing challenges.

What You Will Love:

• Being part of a collaborative and engaging team that prioritizes employee development.
• Being a leader and change agent that drives success across our network.
• Partnering with and learning from an experienced network of professionals.
• Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family.
• This is a permanent, full-time role with a flexible remote work structure, based out of Colorado, Wisconsin or Michigan.
• This role will require 30% travel to maintain relationships with local practices and help with specific improvement initiatives.

What You Will Be Doing:

• Responsible for the ongoing performance and operational improvement of a group of geographically dispersed orthodontic practices.
• Ownership of the P&L statements, budget management, and determining cost reduction strategies.
• Lead small teams through targeted consulting projects to help practices achieve specific operational improvements.
• Demonstrate expertise in identifying key business drivers and formulating a plan against those identified drivers.
• Plan, lead, and facilitate group workshops with a high level of situational awareness and emotional intelligence to help our network achieve desired goals.
• Occasionally manage complex, organization-wide strategic projects and effectively implement changes across multiple network regions.
• Contribute to the ongoing development of our operational improvement toolkit
• Provide leadership at the local practice level, and responsible for ongoing recruitment, coaching, support, and performance evaluation.
• Lead the integration of new practices into the Corus network, including implementing common platforms, processes, and shared services.
• Some travel expected to maintain relationships with local practices and help with specific improvement initiatives.

All About You:

• 3+ experience in an orthodontic, dental, or similar practice is required.
• 5+ years progressive experience in operational, consulting or management role required
• 3+ years people management is considered an asset.
• Exceptional interpersonal and communication skills; ability to communicate effectively verbally and in writing and influence stakeholders.
• Experience with data analysis and developing performance indicators.
• Customer focused mindset and demonstrated ability to work well with different levels of the organization, including frontline staff, managers, and senior leaders.
• Demonstrated ability to balance working very well independently as well as functioning as a highly adaptive and collaborative team member.
• Strong understanding of orthodontic insurance billing.
• Experience with executing local practice marketing programs.
• Experience with resourced based/doctor-time scheduling.
• Ability to effectively perform in a fast-paced, start-up environment – comfortable creating new systems and procedures with limited resources and need for speed to implementation.
• Strong problem-solving skills.

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