Manager, Public Safety Communications Facilities

City of New York; New York (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

The City of New York's Office of Technology and Innovation (OTI) seeks a Manager for Public Safety Communications Facilities in Brooklyn, NY. You will oversee Public Safety LMR remote sites, coordinate access, supervise staff, and manage vendors to ensure reliability, readiness, and resiliency of critical communications infrastructure.

You will collaborate with engineering, operations, and facilities teams, drive preventive maintenance programs, and lead upgrades and projects with minimal impact

Qualifications

• Experience managing Public Safety LMR remote sites.
• Ability to supervise staff and coordinate vendors.
• Experience developing and maintaining preventive maintenance schedules.

Responsibilities

• Oversee operation and maintenance of Public Safety LMR remote sites (shelters, rooftops, towers, backhaul, power).
• Coordinate access to remote sites for staff, vendors, and contractors.
• Supervise support staff: inspections, maintenance tasks, escalation, follow-ups.
• Manage vendor relationships: service calls, schedules, deliverables, warranties.
• Lead projects involving remote site upgrades, equipment replacements, and power upgrades.
• Coordinate with engineering, operations, facilities, vendors, and building reps for safe, efficient projects.
• Develop and maintain preventive maintenance schedules for remote sites and inspections of shelters, grounding, cabling, and power.
• Liaise with building management, landlords, and facility contacts on access, construction impacts, lease requirements, and safety.
• Maintain records of site equipment, inventory, conditions, access procedures, and maintenance history.
• Handle special projects and initiatives as assigned.

Job description

Manager, Public Safety Communications Facilities

• Full-time
• Agency: TECHNOLOGY & INNOVATION
• Salary Band: $125,000 to $150,000
• Compensation: USD 68,214 - USD 142,072

OPEN TO CURRENT CITY EMPLOYEES PERMANENT IN THIS TITLE ONLY

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description

The Manager, Public Safety Communications Facilities will be responsible for the oversight and management of Public Safety Land Mobile Radio (LMR) remote sites and related support staff. This position plays a critical role in maintaining the reliability, readiness, and resiliency of the City’s public safety communications infrastructure. The selected candidate will manage day-to-day remote site operations, coordinate site access, oversee maintenance activities, support infrastructure upgrades, and serve as a key liaison between Public Safety Communications, building management, vendors, and internal technical teams.

The successful candidate will serve as the Manager of Public Safety Communications Facilities reporting to the Public Safety Communications Unit.

Responsibilities

• Oversee the operation and maintenance of Public Safety LMR remote radio sites, including shelters, rooftops, antenna locations, equipment rooms, towers, backhaul infrastructure, power systems, and related site components;
• Manage and coordinate access to remote sites for staff, vendors, contractors, and agency partners, ensuring that work is properly scheduled, documented, and completed in accordance with operational requirements;
• Supervise support staff assigned to remote site operations and provide direction on inspections, site visits, maintenance tasks, issue escalation, and follow-up activities;
• Oversee vendor management, including coordinating service calls, reviewing work schedules, tracking deliverables, confirming completion of maintenance and repair work, and ensuring vendors meet operational and contractual expectations;
• Support and manage projects involving remote site upgrades, technology refreshes, equipment replacements, infrastructure improvements, antenna work, shelter maintenance, backhaul changes, power upgrades, and other public safety communications initiatives;
• Coordinate closely with engineering, operations, facilities, vendors, and building representatives to ensure projects are completed safely, efficiently, and with minimal impact to public safety communications;
• Responsible for developing and maintaining preventive maintenance schedules for remote sites, ensuring that inspections are performed regularly and that issues are identified and addressed before they impact system performance: This includes coordinating inspections of radio shelters, antenna systems, grounding, cabling, environmental systems, power infrastructure, and other critical site components;
• Serve as a liaison with building management, landlords, property owners, and facility contacts for issues related to site access, construction impacts, lease requirements, maintenance coordination, safety concerns, and building-related changes that may affect public safety communications equipment;
• Maintain accurate records of site equipment, inventory, site conditions, access procedures, vendor activity, maintenance history, antenna information, and other critical operational data;
• Manage special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

This position is open to qualified persons with a disability who are eligible for the 55-a Program.

Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.

OTI participates in E-Verify.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.