Manager, Property Management

Ross Stores; Dublin (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ross Stores seeks a Lease Audit and Compliance Manager to oversee all phases of lease administration for company owned, leased and subleased properties. The role includes training Lease Auditors to meet department goals and ensuring strict compliance with lease terms.

The incumbent will coordinate with internal and external auditors on SEC/SOX, review auditor responses to Estoppels, Waivers, CERs and co-tenancy claims, and liaise with Real Estate Management and lessors.

Qualifications

• Bachelor’s degree or equivalent experience in property management within retail.
• 5 years of property management experience in a retail environment.
• 3+ years of supervisory experience in a corporate setting.
• Excellent verbal and written communication skills.
• Finance background is a plus.

Responsibilities

• Train and mentor Lease Auditors in all property management functions.
• Ensure compliance with lease terms and audits of rent, expenses, Co-Tenancy, and annual audits.
• Oversee and guide auditors on landlord dispute resolution.
• Coordinate with internal/external auditors on SEC & SOX requirements.
• Review auditor responses on Estoppels, Waivers, CERs, and co-tenancy claims.
• Liaise between Real Estate Management, Risk Management, and lessors on lease issues.
• Monitor lease information system (pdSiteLink) and contribute to new requirements.

Skills

Verbal communication

Written communication

Supervisory experience

Finance background

Education

Bachelor’s degree or equivalent experience in property management

Job description

GENERAL PURPOSE

Responsible for overseeing the administration of all areas and phases of lease audit and compliance of company owned, leased and/or subleased properties assigned to direct reports. Recommend policies and process improvements to drive and support department goals and objectives are achieved. Train and mentor Auditors under direct report.

ESSENTIAL FUNCTIONS

• Responsible for the training and development of Lease Auditors in all aspects of the job function in Property Management to ensure department goals and objectives are attained
• Responsible for ensuring compliance with Lease terms and executing various processes with respect to all recurring rent and additional expenses, Co-Tenancy, and ongoing annual expense audits.
• Oversee and provide guidance to lease auditors on resolution of landlord disputes
• Work with internal/external auditors regarding SEC & SOX requirements
• Review and approve auditor responses on Estoppels, Waivers, CERs, and cotenancy claims.
• Act as liaison between company (Real Estate Management, Risk Management, etc.) and lessors in resolving issues relating to lease provisions
• Oversee the lease information system by monitoring accuracy of pdSiteLink and providing input on development of new requirements

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

• Building Effective Teams
• Developing Talent
• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
• Manages Conflict
• Business Acumen
• Plans, Aligns & Prioritizes
• Organizational Agility

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• Excellent verbal and written skills. Finance background a plus
• 5 years property management experience in retail environment
• 3 + years supervisory experience in a corporate environment

EDUCATION / CERTIFICATIONS

Bachelor’s degree or equivalent experience in property management field in a retail environment

PHYSICAL REQUIREMENTS

• Consistent timeliness and regular attendance
• However, this role can perform duties effectively using a combination of in-office and remote work. _Hybrid
• Job requires ability to work in an office environment, primarily on a computer
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc
• This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback
• Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

Lease Auditors