Manager Program Operations

Communityhealthalliance; Hamilton (OH); On-site; USD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Program Manager to lead a women's residential substance use treatment program. This role is pivotal in ensuring service excellence and fostering a culture of recovery. The ideal candidate will possess strong leadership skills and a background in clinical programming, with a focus on trauma-informed care. Join a mission-driven organization that values connection and community, offering a supportive environment for both clients and employees. With opportunities for professional growth and a comprehensive benefits package, this position is perfect for those passionate about making a difference in the lives of others.

Benefits

Affordable medical, dental, and vision insurance

Company-paid Health Reimbursement Arrangement

Generous paid time off (PTO) & paid holidays

Retirement plan with company match

Tuition and student loan reimbursement

Career ladder opportunities

Company-paid life insurance

Free Continuing Education (CEUs)

Free Licensure supervision

Paid license renewal

Qualifications

• Must be licensed in Ohio (LCDC III, LSW, LPC, LISW, or LPCC).
• Minimum 2 years of management experience in behavioral health.

Responsibilities

• Provide strategic leadership for the residential treatment program.
• Supervise and mentor a multidisciplinary team.
• Ensure compliance with regulations and best practices.

Skills

Leadership

Communication

Organizational Skills

Trauma-Informed Care

Cognitive-Behavioral Therapy

Education

Bachelor's Degree in Psychology

Master's Degree in Counseling

Tools

Microsoft 365

Electronic Health Record Systems

Job description

Job Details

Job Location: Hamilton, OH

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $60000.00 - $70000.00 Salary/year

Job Shift: Any

Description

Are you looking for a career where you can make a difference in the lives of others? Do you thrive in a healthy and collaborative work environment where you can grow personally and professionally?

JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives. We are seeking a Program Manager (LSW, LPC, LCDCIII, LISW, LPCC or LICDC) to lead the day-to-day operations of our women's residential substance use treatment program. This role requires a skilled leader with a strong background in clinical programming, staff supervision, and regulatory compliance. The Program Manager will play a vital role in ensuring service excellence, promoting best practices in treatment delivery, and cultivating a culture of empowerment and recovery.

Community Health Alliance is a mission-driven organization committed to providing high-quality, trauma-informed, and gender-responsive care for women on their journey towards recovery. Our residential treatment facility offers a safe, supportive environment where clients receive evidence-based substance use treatment, clinical care, and holistic support tailored to their individual needs.

Compensation increases based on education, experience, and licensure.

Develop a career dedicated to connection, compassion, and community. Community Health Alliance is an employer that offers career opportunities with purpose.

At Community Health Alliance, our employees are our greatest asset, so we offer a comprehensive benefits package designed to support you and your family:

• Affordable medical, dental, and vision insurance
• Company-paid Health Reimbursement Arrangement (HRA)
• Generous paid time off (PTO) & paid holidays
• Retirement plan with company match – up to 6%
• Tuition and student loan reimbursement
• Career ladder – opportunities for professional growth
• Company-paid life insurance
• Free Continuing Education (CEUs)
• Free Licensure supervision
• Paid license renewal
• On-the-job training

Job Duties and Responsibilities:

• Provide strategic leadership for the residential treatment program, ensuring alignment with organizational goals, licensing requirements, and clinical best practices.
• Supervise, mentor, and support a multidisciplinary team including clinicians, case managers, residential and support staff.
• Foster a trauma-informed and culturally responsive treatment environment.
• Monitor program effectiveness and implement quality improvement initiatives.
• Oversee scheduling, resource allocation, and staff coverage to maintain a safe and therapeutic milieu.
• Ensure compliance with federal, state, and local regulations, including licensing and accreditation standards.
• Collaborate with finance and HR teams on budgeting, hiring, and staff development.
• Work with clinical leadership to develop and enhance programming that reflects current best practices in substance use treatment, with a focus on gender-specific and trauma-informed care.
• Assist in implementing evidence-based curricula (e.g., CBT, DBT, Seeking Safety, Motivational Interviewing).
• Serve as a liaison with referring agencies, family members, funders, and community partners.
• Maintain a client-centered approach in all program planning and decision-making.

Note: The position requires rotating on-call hours and variable scheduling.

Qualifications

• Must be licensed in the State of Ohio – LCDC III, LSW, LPC, LISW, or LPCC.
• Associates or Bachelor’s degree in Psychology, Counseling, or a related Human Service Field, or equivalent.
• Bachelor's or Master's Degree with LPC or LSW Licensure preferred.
• Minimum of 2 years of management experience with 5 years in the behavioral health field.
• Strong leadership, communication, and organizational skills.
• Knowledge of the DSM (Diagnostic and Statistical Manual) and ASAM (American Society of Addiction Medicine) criteria.
• Experience in diagnostic assessments, cognitive-behavioral therapeutic modalities, and trauma-informed care.
• Adopts a harm reduction philosophy and supports medication-assisted treatments as best practices.
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.
• Adept at learning and navigating electronic health record systems.

Community Health Alliance is a leader in providing high standards for health and human services. Our agencies, Sojourner Recovery Services and TLC, offer a complete continuum of mental health and substance use treatment services. We empower our clients with the resources, services, and tools they need to achieve their goals and reach their highest potential. We are proud to play a key role in helping individuals achieve a brighter and healthier future. Through innovation, integration, and collaboration, Community Health Alliance strengthens and empowers the communities we serve.

Community Health Alliance is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, or other protected characteristics.