Manager, Program Management (Hybrid - NYC, Edgewood, Ny or Newark, NJ)

Broadridge Financial Solutions; New York (NY); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Bonus Eligible

Comprehensive Benefits

Job summary

Broadridge Financial Solutions is seeking a seasoned Project/Program Manager to lead cross-functional initiatives across GSMS in the United States. You will align leaders, teams, and workstreams, operating with clarity in evolving environments and driving delivery through governance and effective decision-making.

The role requires a hands-on approach, robust communication, and a track record of guiding programs from initiation through transition, including change readiness and stakeholder

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years leading complex cross-functional projects.
• Ability to translate objectives into integrated plans and milestones.
• Strong risk, issue, dependency, scope and change control.
• Excellent written and verbal communication, including exec status reporting.

Responsibilities

• Lead cross-functional execution across GSMS.
• Align leaders, teams, and workstreams across boundaries and sustain momentum toward outcomes.
• Operate through ambiguity with hands-on, adaptable approach.
• Shape the delivery approach with governance, roles, processes, and tools.
• Lead project governance and stakeholder engagement with effective meetings and documented decisions.
• Build and maintain the integrated plan with milestones, dependencies, and owners.
• Manage risks, issues, dependencies, and drive mitigation and resolution.
• Enable timely decisions with options, impacts, and recommendations.
• Provide executive visibility with concise status reports and metrics.
• Drive change readiness and transition with ownership of implementation and handoff.
• Provide leadership through influence and expertise.

Skills

Cross-functional leadership

Stakeholder management

Communication skills

Problem solving

Change management

Ambiguity tolerance

Executive reporting

Education

Bachelor's degree or equivalent practical experience

PMP/Agile/Scrum/Prosci certification

Tools

Project planning tools

Collaboration tools

Job description

Responsibilities

• Lead cross-functional execution across GSMS.


• Align leaders, teams, and workstreams across functional and organizational boundaries, reinforce accountability, and sustain momentum toward shared outcomes.


• Operate effectively through ambiguity. Bring a hands-on, adaptable approach to evolving environments, take on varied responsibilities when needed, and collaborate effectively with senior leaders, technical teams, and subject-matter experts.


• Shape the delivery approach. Serve as a consultative partner to sponsors and functional leaders, helping establish the appropriate roles, governance, processes, and tools to support effective project execution and successful outcomes.


• Lead project governance and stakeholder engagement. Plan and facilitate effective project meetings with internal and external stakeholders, guide productive discussion, communicate progress and risks, document decisions, and ensure actions have clear owners and follow-through. Take ownership, follow through, and respectfully hold others to agreed commitments.


• Build and maintain the integrated plan. Connect business, technology, vendor, data, operational, client and change activities into one delivery view with clear milestones, dependencies, owners, and commitments.


• Manage risks, issues, and dependencies. Identify and proactively manage delivery risks, dependencies, and potential roadblocks; drive mitigation and resolution; and elevate issues when leadership attention or decisions are required.


• Enable timely decisions. Frame options, impacts, tradeoffs, and recommendations so sponsors, and accountable owners can make informed decisions quickly.


• Provide executive visibility. Develop and maintain concise, executive-level reporting that provides a fact-based view of initiative status, progress against goals, risks, dependencies, decisions, readiness, and performance measures.


• Drive change readiness and transition. Assess stakeholder and operational impacts; coordinate change, communications, readiness, and adoption activities; and ensure clear ownership for implementation, handoff, and closeout.


• Provide leadership through influence and expertise. Guide and coach junior team members, model strong delivery practices, and provide thoughtful direction and feedback without formal people-management responsibility.

Qualifications

• Bachelor's degree or equivalent practical experience.


• Five or more years of experience leading complex, cross‑functional projects or programs from initiation through implementation and transition.


• Demonstrated ability to translate business objectives into integrated plans, governance, milestones, dependencies, decision points, and measurable outcomes.


• Strong command of project risk, issue, dependency, scope, resource, and change control practices. The ability to diagnose, simplify, and structure problems and solutions while having command of "the details".


• Excellent written and verbal communication skills, including executive-level status reporting, decision framing, and facilitation.


• Proficiency with common project planning, collaboration, reporting, and presentation tools.


• Demonstrated leadership qualities throughout their work; taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables.


• PMP, Agile, Scrum, Prosci or comparable project and change management certification or training.


• Experience with organizational change management, implementation readiness, adoption planning, and transition to business-as-usual operations.


• Experience working across global teams, with clients, third-party vendors, or in complex environments.

Compensation and Benefits

• Compensation Range: The salary range for this position is between $130,000 - $140,000


• Bonus Eligibility: Bonus Eligible


• Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.


• Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.


• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients — driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.