Manager, Program Management

Jobtailor; San Bruno (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor in San Bruno, CA seeks a Program Manager to coordinate and oversee program activities by building relationships with key stakeholders and leading cross-functional teams to deliver milestones. You will monitor milestones and ensure timely delivery of high‑level deliverables.

You will analyze program performance using KPIs and trend data, identify improvement opportunities, and mentor associates while reporting progress to senior leadership.

Qualifications

• Bachelor's degree in Business, Human Resources, or related field is required.
• 2 years' experience in project management, compliance, operations management, or related area; OR 4 years' experience in project management, compliance, operations management, or related area.
• Proven experience in program management coordinating and overseeing complex initiatives.
• Strong cross-functional team leadership and relationship-building skills.
• Excellent communication abilities for presenting performance reports and managing expectations.
• Demonstrated accountability in driving results, monitoring progress, and implementing continuous improvements.
• Experience with analyzing program performance using KPIs and trend data; adherence to ethical standards and integrity.

Responsibilities

• Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders.
• Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables.
• Analyze program performance using key performance indicators and trend data.
• Identify improvement opportunities and recommend strategic solutions.
• Provide supervision, mentoring, and development opportunities for associates.
• Communicate program status and performance reports to senior leadership.
• Manage expectations and elevate critical issues as needed.
• Foster collaboration across teams to enhance service capabilities and drive process improvements aligned with company values.

Skills

Program Management

Cross-Functional Leadership

Performance Analysis

Stakeholder Relationship Mgmt

Continuous Improvement

Education

Bachelor's degree in Business, Human Resources, or related field

Tools

Retail Link

Job description

• Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders


• Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables


• Analyze program performance using key performance indicators and trend data


• Identify improvement opportunities and recommend strategic solutions


• Provide supervision, mentoring, and development opportunities for associates


• Communicate program status and performance reports to senior leadership


• Manage expectations and elevate critical issues as needed


• Foster collaboration across teams to enhance service capabilities and drive process improvements aligned with company values

Requirements

• Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management, or related area; OR 4 years' experience in project management, compliance, operations management, or related area


• Proven experience in program management coordinating and overseeing complex initiatives


• Strong cross-functional team leadership and relationship-building skills


• Excellent communication abilities for presenting performance reports and managing expectations


• Demonstrated accountability in driving results, monitoring progress, and implementing continuous improvements


• Ability to analyze program performance using key performance indicators and trend data


• Commitment to ethical standards and integrity


• Preferred: experience leading a cross-functional team, Retail Link, and profit and loss responsibilities


• Compliance with Walmart's drug-free workplace policy and no-tolerance policy regarding illegal drugs and alcohol on the job

Core Competencies

Demonstrates strong program management capabilities with a focus on cross-functional team leadership, performance analysis, and strategic improvement recommendations. Proven ability to communicate effectively with stakeholders and drive results through collaboration and accountability.

Highest-signal resume keywords

• Program Management


• Cross-Functional Team Leadership


• Performance Analysis


• Stakeholder Relationship Management


• Continuous Improvement

ATS Optimization Keywords

Hard Skills

• Project Management


• Compliance Management


• Operations Management


• Key Performance Indicators Analysis


• Trend Data Analysis

Soft Skills

• Excellent Communication


• Relationship-Building


• Mentoring


• Accountability

Industry Keywords

• Ethical Standards


• Drug-Free Workplace Policy


• No-Tolerance Policy

Tools & Technologies

• Retail Link