Manager, Professional Services Engineers, EMEA

GitLab; United States; À distance; USD 140 000 - 210 000; Plein temps

Résumé du poste

GitLab is seeking a Manager, Professional Services Engineers to lead a team delivering installation, migration, training, and advisory services across the GitLab platform.

The role manages PS Engineers based across Europe in a remote, asynchronous environment, partnering with Technical Architects and PS leadership to ensure high-quality outcomes.

Responsabilités

• Manage a team of Professional Services Engineers across Europe.
• Deliver installation, migration, training, and advisory services across the GitLab platform.
• Collaborate with Technical Architects and Professional Services management to enable consistent delivery.
• Build operating rhythms, team culture, and delivery approaches to scale the practice.
• In your first year, strengthen capabilities and improve delivery consistency.

Description du poste

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our valuesand continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.An overview of this role

As the Manager, Professional Services Engineers, you will manage a team that works directly with customers to deliver installation, migration, training, and advisory services across the full GitLab platform. In this role, you will be accountable for the performance, development, and day‑to‑day management of a team of Professional Services Engineers based across Europe, helping them deliver high‑quality outcomes in a remote, asynchronous environment.

You will partner closely with Technical Architects and Professional Services management to enable consistent delivery across implementation projects, migrations, and statement of work engagements. This is a people‑first role with meaningful technical depth. You will step in hands‑on with your team when needed while also building the operating rhythm, team culture, and delivery approach that help the broader practice scale. You will also work closely with cross‑functional partners to improve utilization, customer satisfaction, and delivery execution.

In your first year, you will help strengthen team capability, improve delivery consistency, and create the conditions for a high‑performing services team across the region. This is an opportunity to manage a team doing technically complex, customer‑facing work that directly helps customers realize value from GitLab.

Some examples of our projects:

• Leading a team of Professional Services Engineers through end‑to‑end GitLab implementation and migration engagements for enterprise customers across Europe
• Partnering with Sales, Customer Success, and Technical Architects to support statement of work scoping