Manager, Product Management

Blue Shield of CA; San Diego (CA); Hybrid; USD 110,000 - 165,000; Full time

Job summary

Blue Shield of CA is seeking a Product Manager to lead a team driving healthcare quality and affordability initiatives within our Operations Strategy, Planning, and Performance group. You will translate business strategy into prioritized roadmaps, manage quarterly planning, and measure delivery outcomes.

The role emphasizes agile delivery, collaboration with vendors, and leadership of product owners to optimize affordability, quality, compliance, and member/provider experience.

Qualifications

• Bachelor's degree or HS/GED with 4 years of relevant experience required.
• Degree in business, finance, economics, public health, IT preferred.
• 7 years of prior relevant experience in product management, product ownership, program management, health care operations, or related business experience.
• 2 years of people leadership required in team lead, supervisory, or comparable role guiding product owners, PMs, analysts, or cross-functional delivery teams.
• Strong understanding of agile product delivery and release planning.
• Experience with intake management, roadmap planning, backlog prioritization, and user story development.
• Experience in health plan, health care quality, affordability, provider network, utilization management, regulatory, or clinical operations; cross-functional collaboration preferred.

Responsibilities

• Lead product owners supporting HQA agile delivery, including quarterly planning, intake, prioritization, backlog readiness, vendor collaboration, and outcome measurement.
• Ensure the right work is built at the right time, reduce rework, strengthen business readiness, and connect investments to measurable improvements.
• Collaborate across business, technology, analytics, operations, and vendor partners to advance affordability, quality, and regulatory commitments.

Skills

Agile product delivery

Roadmap planning

Backlog prioritization

User story development

Release planning

Team leadership

Vendor collaboration

Education

Bachelor's degree

High School Diploma / GED

Degree in business, finance, economics, public health, IT

Job description

Your Role

The Healthcare Quality and Affordability Operations Strategy, Planning, and Performance team translates business strategy, regulatory commitments, operational needs, and enterprise affordability and quality goals into prioritized product roadmaps, requirements, and measurable delivery outcomes. The Product Management, Manager will report to the Senior Manager of Product Management. In this role you will lead product owners supporting HQA agile delivery, including quarterly planning, intake, prioritization, backlog readiness, vendor collaboration, and outcome measurement. You will help ensure the right work is built at the right time, reduce rework, strengthen business readiness, and connect product investments to measurable improvements in affordability, quality, compliance, operational efficiency, and member and provider experience. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or high school diploma/GED and 4 years of additional relevant experience in lieu of a degree required
• Degree in business, finance, economics, public health, IT preferred
• 7 years of prior relevant experience in product management, product ownership, program management, health care operations, or related business experience, including experience translating business needs into requirements, roadmaps, and measurable outcomes.
• 2 years of people leadership required in the capacity of team lead, supervisory, or comparable experience coaching product owners, product managers, analysts, or cross-functional delivery teams.
• Strong understanding of agile product delivery, intake management, roadmap planning, backlog prioritization, user story development, dependency management, and release planning.
• Experience in health plan, health care quality, affordability, provider network, utilization management, regulatory, or clinical operations experience, with familiarity working across business, technology, analytics, operations, and vendor partners strongly preferred.

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.